PUP.Optional.Delta.A

[Astael]

Thank you for any help you can give!

 

[TwinHeadedEagle]

Hi,



Please download zoek.zip or zoek.rar by smeenk (

) from here or here and save it to your Desktop.
Unpack the archive...

• Close any open browsers
• Temporarily disable your AntiVirus program. (If necessary)
  If you are unsure how to do this please read this or this Instruction.
  
• Double click on zoek.exe to run the tool .
  Please wait while the tool does not start...
  
• Copy the text present inside the code box below and paste it into the large window in the zoek tool:
  NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system
  
  

  createsrpoint;
  gpt.ini;z 
  C:\Windows\System32\GroupPolicy;v
  C:\Windows\SysWOW64\GroupPolicy;v 
  StandardSearch; 
  emptyfolderscheck; 
  installer-list; 
  installedprogs; 
  uninstall-list;

• Click on
  
  button.
  Please wait until a logreport will open (this can be after reboot)
  
• Save notepad to your Desktop and attach here zoek-results.log
  Note: It will also create a log in the C:\ directory named "zoek-results.log"

 

[Astael]

carol4315
It says in the 'posting rules' for this sites forum that you just need to be a little patient for the team to get back to you, it didn't take them more than a day in assisting me.
It also says above in red a warning if you will notice:
***NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system.
And here is a link from this site that assists in removing the problem. It also states that if you still have problems after trying these steps to post it in a new thread, and they will ask you for several of the reports that will have been saved from when you did the steps.

 

[Astael]

Thank you for any help you can give!

I wasn't sure if you needed the attached file information or that should have taken care of the problem? I was not able to connect with your server yesterday, sorry for the delay.

 

[TwinHeadedEagle]

Hello again, Astael


First, go to Control Panel and uninstall following:
- Java 7 Update 17
- Adobe Reader X

Latest versions of Java and Adobe Reader available here --> http://www.java.com/en/ and here http://get.adobe.com/uk/reader/
Make sure to uncheck optional offers.

***** NEXT *****​

> Re-run zoek with the script below and attach here fresh zoek log results.
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system

C:\Windows\System32\GroupPolicy\gpt.ini;f
C:\Windows\System32\GroupPolicy\Machine;fs
C:\Windows\System32\GroupPolicy\User;fs
C:\Users\Temperance\AppData\Locallow\YahooCouponAddO;fs
C:\Windows\system32\config\systemprofile\AppData\Locallow\Yahoo! Companion;fs
C:\Windows\system32\config\systemprofile\AppData\Locallow\Yahoo!;fs
autoclean;
emptyalltemp;
emptyclsid;
ipconfig /flushdns;b

 

[carol4315]

Won't download....now what?

 

[TwinHeadedEagle]

What exactly won't download?

 

[carol4315]

Tried remove comment won't download.....Sorry...Will keep waiting made small donation but will make another if you n help...Thanks.

 

[TwinHeadedEagle]

Ok, when you're ready, follow my instructions above.

 

[Astael]

Hello,

My apology in taking so long between posts, I have my pc at my fathers house.

Thank you for all your help.

 

[TwinHeadedEagle]

How is the situation now?

 

[Astael]

How is the situation now?

Hello,

It seems everything is running much smoother now. I do not know very much about computers. And I usually know something is wrong when I open windows task manager and with no programs running other than the internet there are a lot of sharp spikes. When I first came to this website for the problem I was having the CPU was spiking from 0% to 100%. But now it seems much better. I have attached a photo of the Task manager.
I really appreciate all your help!

I had read somewhere on MalwareTips purchasing 'Malwarebytes Anti-Malware' is a good way to go? Do you suggest this more than the 'Hit Man Pro'?
I also have 'Microsoft Security Essentials' that does a daily scan.

Thank you again! Sending a donation to your beer fund! -Cheers!-

 

[TwinHeadedEagle]

Thanks, you're very welcome

Malwarebytes is great product and I prefer it more than Hitman Pro.

Since your PC is clean, we're done here, unless you have something to ask



I can recommend you this software to avoid Adware in the future:

http://unchecky.com/

Read here how it works --> http://www.howtogeek.com/179758/how-to-avoid-junkware-offers-with-unchecky/



• The following will implement some post-cleanup procedures:

=> Please download DelFix by Xplode to your Desktop.

Run the tool and check the following boxes below;

Remove disinfection tools

Create registry backup

Purge System Restore
Click Run button and wait a few seconds for the programme completes his work.
At this point all the tools we used here should be gone. Tool will create an report for you (C:\DelFix.txt)

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.

 

[carol4315]

Tried remove comment won't download.....Sorry...Will keep waiting made small donation but will make another if you n help...Thanks.

Am I to do what you told the other member Aestal? Sorry getting over flu.

 

[TwinHeadedEagle]

No, your topic is located here

http://malwaretips.com/threads/pup-optional-delta-a.25602/#post-184768

Please follow instructions there.

 

[carol4315]

Thanks, you're very welcome

Malwarebytes is great product and I prefer it more than Hitman Pro.

Since your PC is clean, we're done here, unless you have something to ask



I can recommend you this software to avoid Adware in the future:

http://unchecky.com/

Read here how it works --> http://www.howtogeek.com/179758/how-to-avoid-junkware-offers-with-unchecky/



• The following will implement some post-cleanup procedures:

=> Please download DelFix by Xplode to your Desktop.

Run the tool and check the following boxes below;

Remove disinfection tools

Create registry backup

Purge System Restore
Click Run button and wait a few seconds for the programme completes his work.
At this point all the tools we used here should be gone. Tool will create an report for you (C:\DelFix.txt)

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.

 

[carol4315]

Unable to download last thread....I had ran malware before that's how I knew I had muvic smartbar.
Hope this is replying in forum and not a PM.
When trying to download last request it keeps saying there's an error.

 

[TwinHeadedEagle]

Carol, I already gave you the topic you opened. Please just follow instructions from there, and forgot about this topic.

http://malwaretips.com/threads/pup-optional-delta-a.25602/#post-184768