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Operating System
Windows Vista
Infection date and initial symptoms
Around April 10, I noticed cpu was jumping from low to very high. The computer ran slow as well.
Current issues and symptoms
Tried Malwarebytes scan and it located the PUP.Optional.Delta.A and said it was successfully removed. Soon after I found the PUP.Optional.Delta.A was still there. Tried to remove it with Malwarebytes scan and also anti-rootkit removal and again said it had been successfully removed. But I found it was still there after several more scans.
Steps taken in order to remove the infection
Followed your guide to removing PUP.Optional.Delta.A

TwinHeadedEagle

Removal Expert
Verified
Staff member
Hi,



Please download zoek.zip or zoek.rar by smeenk (
) from here or here and save it to your Desktop.
Unpack the archive...
  • Close any open browsers
  • Temporarily disable your AntiVirus program. (If necessary)
    If you are unsure how to do this please read this or this Instruction.
  • Double click on zoek.exe to run the tool .
    Please wait while the tool does not start...
  • Copy the text present inside the code box below and paste it into the large window in the zoek tool:
    NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system

    Code:
    createsrpoint;
    gpt.ini;z 
    C:\Windows\System32\GroupPolicy;v
    C:\Windows\SysWOW64\GroupPolicy;v 
    StandardSearch; 
    emptyfolderscheck; 
    installer-list; 
    installedprogs; 
    uninstall-list;
  • Click on
    button.
    Please wait until a logreport will open (this can be after reboot)
  • Save notepad to your Desktop and attach here zoek-results.log
    Note: It will also create a log in the C:\ directory named "zoek-results.log"
 
  • Like
Reactions: Astael

Astael

New Member
carol4315
It says in the 'posting rules' for this sites forum that you just need to be a little patient for the team to get back to you, it didn't take them more than a day in assisting me.
It also says above in red a warning if you will notice:
***NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system.
And here is a link from this site that assists in removing the problem. It also states that if you still have problems after trying these steps to post it in a new thread, and they will ask you for several of the reports that will have been saved from when you did the steps.
 

TwinHeadedEagle

Removal Expert
Verified
Staff member
Hello again, Astael


First, go to Control Panel and uninstall following:
- Java 7 Update 17
- Adobe Reader X

Latest versions of Java and Adobe Reader available here --> http://www.java.com/en/ and here http://get.adobe.com/uk/reader/
Make sure to uncheck optional offers.



***** NEXT *****



> Re-run zoek with the script below and attach here fresh zoek log results.
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system


Code:
C:\Windows\System32\GroupPolicy\gpt.ini;f
C:\Windows\System32\GroupPolicy\Machine;fs
C:\Windows\System32\GroupPolicy\User;fs
C:\Users\Temperance\AppData\Locallow\YahooCouponAddO;fs
C:\Windows\system32\config\systemprofile\AppData\Locallow\Yahoo! Companion;fs
C:\Windows\system32\config\systemprofile\AppData\Locallow\Yahoo!;fs
autoclean;
emptyalltemp;
emptyclsid;
ipconfig /flushdns;b
 

carol4315

New Member
Tried remove comment won't download.....Sorry...Will keep waiting made small donation but will make another if you n help...Thanks.
 

Astael

New Member
How is the situation now?
Hello,

It seems everything is running much smoother now. I do not know very much about computers. And I usually know something is wrong when I open windows task manager and with no programs running other than the internet there are a lot of sharp spikes. When I first came to this website for the problem I was having the CPU was spiking from 0% to 100%. But now it seems much better. I have attached a photo of the Task manager.
I really appreciate all your help!

I had read somewhere on malwaretips purchasing 'Malwarebytes Anti-Malware' is a good way to go? Do you suggest this more than the 'Hit Man Pro'?
I also have 'Microsoft Security Essentials' that does a daily scan.

Thank you again! Sending a donation to your beer fund! -Cheers!-
 

Attachments

TwinHeadedEagle

Removal Expert
Verified
Staff member
Thanks, you're very welcome :)

Malwarebytes is great product and I prefer it more than Hitman Pro.

Since your PC is clean, we're done here, unless you have something to ask :)



I can recommend you this software to avoid Adware in the future:

http://unchecky.com/

Read here how it works --> http://www.howtogeek.com/179758/how-to-avoid-junkware-offers-with-unchecky/



The following will implement some post-cleanup procedures:

=> Please download DelFix by Xplode to your Desktop.

Run the tool and check the following boxes below;
Remove disinfection tools
Create registry backup
Purge System Restore

Click Run button and wait a few seconds for the programme completes his work.
At this point all the tools we used here should be gone. Tool will create an report for you (C:\DelFix.txt)

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.
 

carol4315

New Member
Thanks, you're very welcome :)

Malwarebytes is great product and I prefer it more than Hitman Pro.

Since your PC is clean, we're done here, unless you have something to ask :)



I can recommend you this software to avoid Adware in the future:

http://unchecky.com/

Read here how it works --> http://www.howtogeek.com/179758/how-to-avoid-junkware-offers-with-unchecky/



The following will implement some post-cleanup procedures:

=> Please download DelFix by Xplode to your Desktop.

Run the tool and check the following boxes below;
Remove disinfection tools
Create registry backup
Purge System Restore

Click Run button and wait a few seconds for the programme completes his work.
At this point all the tools we used here should be gone. Tool will create an report for you (C:\DelFix.txt)

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.
 

carol4315

New Member
Unable to download last thread....I had ran malware before that's how I knew I had muvic smartbar.
Hope this is replying in forum and not a PM.
When trying to download last request it keeps saying there's an error.
 
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