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Windows Malware Removal Help & Support
Ran Malwarebytes and Internet won't work
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<blockquote data-quote="Lacywilmerton" data-source="post: 793526" data-attributes="member: 77545"><p>Hey i downloaded and ran malewarebytes the night before last (1/20) bc chrome kept opening tabs to adware if i clicked anywhere in the browser (scroll bar, links, the background that is not a link, literally anywhere). I removed all the threats (there were over 2k found so i was heaviky infected). I uninstalled all suspicious programs. Then my computer kept freezing while streaming video, found out it was a flash setting so i fixed it (at least i think so, the computer didnt freeze after 10m of time so i turned the computer off and went to bed). Got up this morning to find that the internet flat out refuses to load, on chrome or ie. Again, it was working FINE for the day yesterday after running malewarebytes. I also downloaded and installed bitdefender yesterday, ran it and it said my computer was clean. I downloaded slowpc as well and ran it, but mwb didnt jive with it so i deleted it and uninstalled it (slowpc). Ive since run mwb again and removed the slowpc files, and i defragged as well yesterday. Ive checked my lan settings, proxy and dns. I cant use the internet on the computer and have tried unsuccesfully to get frst on there, so im not able to run it for this thread. I cant get the mwb reports to my phone either. My wifi card was working perfectly fine yesterday, so im leaning away from (and hoping) that my card isnt pooping out. Please help!! Im running on an hp probook with windows 7. As far as i know everything is legit, ALTHOUGH i did update awhile back and then my office and windows said they werent genuine....ive been able to put the key in for windows to reactivate it but not office (i think i have to contact the person who sold me my computer or something). Thanks for your tine, i hope u can help me!!</p></blockquote><p></p>
[QUOTE="Lacywilmerton, post: 793526, member: 77545"] Hey i downloaded and ran malewarebytes the night before last (1/20) bc chrome kept opening tabs to adware if i clicked anywhere in the browser (scroll bar, links, the background that is not a link, literally anywhere). I removed all the threats (there were over 2k found so i was heaviky infected). I uninstalled all suspicious programs. Then my computer kept freezing while streaming video, found out it was a flash setting so i fixed it (at least i think so, the computer didnt freeze after 10m of time so i turned the computer off and went to bed). Got up this morning to find that the internet flat out refuses to load, on chrome or ie. Again, it was working FINE for the day yesterday after running malewarebytes. I also downloaded and installed bitdefender yesterday, ran it and it said my computer was clean. I downloaded slowpc as well and ran it, but mwb didnt jive with it so i deleted it and uninstalled it (slowpc). Ive since run mwb again and removed the slowpc files, and i defragged as well yesterday. Ive checked my lan settings, proxy and dns. I cant use the internet on the computer and have tried unsuccesfully to get frst on there, so im not able to run it for this thread. I cant get the mwb reports to my phone either. My wifi card was working perfectly fine yesterday, so im leaning away from (and hoping) that my card isnt pooping out. Please help!! Im running on an hp probook with windows 7. As far as i know everything is legit, ALTHOUGH i did update awhile back and then my office and windows said they werent genuine....ive been able to put the key in for windows to reactivate it but not office (i think i have to contact the person who sold me my computer or something). Thanks for your tine, i hope u can help me!! [/QUOTE]
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