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Ransome ware holding my computer hostage! (Viktigt! Din webbläsaren blev blockerad)
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<blockquote data-quote="Miricakes" data-source="post: 182731" data-attributes="member: 20983"><p>The computer screen shows a ransome webpage or picture that you can't get rid of, the one called "Viktigt! Din webbläsaren blev blockerad". The picture stays on top of any programs I try to run and any windows/boxes that pop up, like taskmanager or confirmation box for installing or running Malwarebytes. The only exception is apps that are started from the "modern ui". Anything involving the desktop as a base is a no go. If I alt+tab I can cycle throught the programs running and I can see taskmaster running, but can't access it, same with the pop-up window to run Malwarebytes. (I tried following the guide <a href="http://malwaretips.com/blogs/viktigt-din-webblasaren-blev-blockerad-removal/" target="_blank">http://malwaretips.com/blogs/viktigt-din-webblasaren-blev-blockerad-removal/</a> but it won't work since I can't access taskmaster).</p><p></p><p>I tried to get rid of the picture that blocks everything using alt+F4 when the Picture was Active, but nothing. Tried windowskey + x (I Think), nothing) Ctrl+alt+delete starts taskmanager, but I can't make taskmaster window Active, when trying to do so with alt+tab I get kicked back to the ransome Picture.</p><p></p><p>I tried restoring the computer without changing the files I have saved, via the right hand menu that slides out when the mousepointer is put in the upper right corner on the modern ui, change computer setting and restore. Resulted in a message saying it could not be performed due to an error.</p><p></p><p>I tried restoring the computer to the original state, the one which it was delivered in from the store, again using the right hand menu bar. That resulted in an error as well the first time I tried. The second and third time I tried, the options under the restore tab won't even load, just a pretty, White, empty section of the screen... I do not have a windows 8 CD or similar since the laptop came with it already installed.</p><p></p><p>Several reboots have also taken Place during my attempts, of course to no avail. I am my wits end and am desperate for help! Hopefully someone might be able to help! <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite109" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /></p><p></p><p>Thanks in advance!</p><p>Miri</p></blockquote><p></p>
[QUOTE="Miricakes, post: 182731, member: 20983"] The computer screen shows a ransome webpage or picture that you can't get rid of, the one called "Viktigt! Din webbläsaren blev blockerad". The picture stays on top of any programs I try to run and any windows/boxes that pop up, like taskmanager or confirmation box for installing or running Malwarebytes. The only exception is apps that are started from the "modern ui". Anything involving the desktop as a base is a no go. If I alt+tab I can cycle throught the programs running and I can see taskmaster running, but can't access it, same with the pop-up window to run Malwarebytes. (I tried following the guide [url]http://malwaretips.com/blogs/viktigt-din-webblasaren-blev-blockerad-removal/[/url] but it won't work since I can't access taskmaster). I tried to get rid of the picture that blocks everything using alt+F4 when the Picture was Active, but nothing. Tried windowskey + x (I Think), nothing) Ctrl+alt+delete starts taskmanager, but I can't make taskmaster window Active, when trying to do so with alt+tab I get kicked back to the ransome Picture. I tried restoring the computer without changing the files I have saved, via the right hand menu that slides out when the mousepointer is put in the upper right corner on the modern ui, change computer setting and restore. Resulted in a message saying it could not be performed due to an error. I tried restoring the computer to the original state, the one which it was delivered in from the store, again using the right hand menu bar. That resulted in an error as well the first time I tried. The second and third time I tried, the options under the restore tab won't even load, just a pretty, White, empty section of the screen... I do not have a windows 8 CD or similar since the laptop came with it already installed. Several reboots have also taken Place during my attempts, of course to no avail. I am my wits end and am desperate for help! Hopefully someone might be able to help! :) Thanks in advance! Miri [/QUOTE]
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