Ransomware

[Mico1981m]

Hi,
A week ago I turned on my laptop trying to access some of my files I found all the icons changed and every folder have a file DECRYPT_INSTRUCTION.txt saying my files are encrypted and I have to pay someone to send me a file to unencrypt my files and they want me to send 300£. I found a local online company NiwTech NiwTech : Digital Marketing Agency, Information Technology Consulting they offer to have a look they contacted me the next day saying my data cannot be recovered even from windows restore as it was off and they suggested me to not pay the Ransomware I bought avira but nothing changed. is there is any way to recover my files?

 

[struppigel]

Hello Mico.

I am Karsten and will gladly help you with any malware-related problems.

Please familiarize yourself with the following ground rules before you start.

• Read my instructions thoroughly, carry out each step in the given order.
• Do not make any changes to your system, or run any tools other than those I provided. Do not delete, fix, uninstall, or install anything unless I tell you to.
• If you are unsure about anything or if you encounter any problems, please stop and inform me about it.

--------------------------------------------------------------

Please upload the following files here, so I can assess which ransomware caused the encryption.

• DECRYPT_INSTRUCTION.txt
• one encrypted file, preferrably one that was an office document before; please don't change the filename

 

[struppigel]

Are you still with me?
If you do not reply in the next 2 days I will close this thread, so I can take care of others.