Since you mentioned that its something lack to your setup then you may add a companion AV like SecureAplus or tool like Voodoshield.
RelevantKnowledge is an adware/PUP which known to bundled on some programs for first proper removsl solution followed in this link:
http://malwaretips.com/blogs/pup-adware-relevantknowledge-virus/
I was unable to run the Junkware Removal Tool outlined in the link you provided me. The program was blocked by Windows Protection or something, but after downloading and installing the Comodo Firewall, for some reason I was able to install the program but running it, Comodo keeps popping up with messages such as "get.bat is trying to create a new file or directory" and similar. Should I allow this program to do what it needs to do?
And here is a screenshot that i just took before deleting the files in MBAM -
It looks nothing like the screenshot given on the page...
I am now using the Sandboxie Browser, but I still don't really understand how it works. When I download something using this browser, I will still have to migrate the things using the "recover to desktop folder" option at the end of each session, so what is the point of sandboxing?
I ran HITMANPRO while using the Sandboxie Browser. Was I supposed to use the regular browser instead? I did the steps to remove RelevantKnowledge out of order, too, and HitmanPro has been running for 1 hour and has not yet finished doing its job... so I don't know if the virus or whatever it is is still on my computer!
I just installed the COMODO Firewall. Not sure how to work this thing.
Good config!
Maybe if you could share what detection it was we could get to the bottom of how the malware got onto your system
I don't know how to find the record of it again in MBAM!
I have installed everything listed above and in other suggestions except the following, which I wanted to learn more about before installing:
- HitmanPro.Alert
- Zemana Anti-Logger
- Extensions: ScriptSafe, Web of Trust
- Wise Care 365
- Emsisoft Emergency Kit
- SUPERAntiSpyware
- Voodoo Shield
- Secure APlus
SOME QUESTIONS -
- Is Wise Care 365 similar to the CCLeaner?
- What is the difference between the HitManPro and HitManPro.Alert?
- Do Emisoft Emergency Kit, SUPERAntiSpyWare, Secure APlus conflict with eachother, if I install all 3?
- Is the MalwareBytes Anti-Exploit something that I might need? (I am a heavy user of Excel and Word because of my job, and I wonder if that makes me more vulnerable to 'exploits'?)
- Does Voodoo Shield function the same as a firewall such as Comodo Firewall (which I just installed!)?
- What does Zemana Anti-Key Logging do? And ScriptSafe and Web of Trust?
I want to limit the number of programs I must use/download because I know I will end up getting a bit overwhelmed with deciding which to run. If I can stick to a few go-to programs that would be ideal. Plus how do I know if these programs won't clash with eachother? I would like to pick the best one and stick with it.
If I use the programs advised in this thread, would I be able to get the same protection I could get from purchasing the internet security suite or the full version of the malwarebytes anti-malware? Please bear with me because my understanding of pc protection up until recently has been rather limited, and I am already getting kind of overwhelmed!