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<blockquote data-quote="Jack" data-source="post: 127429" data-attributes="member: 1"><p>Ok.Glad to hear everything is ok.Lets run the below tools:</p><p></p><p><span style="font-size: 15px">STEP 1: Run a computer scan with Malwarebytes Anti-Malware Free</span></p><ol> <li data-xf-list-type="ol">You can download Malwarebytes Anti-Malware Free from the below link.<br /> <a href="http://www.malwarebytes.org/products/malwarebytes_free" target="_blank"><strong>MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK</strong></a> <em>(This link will open a new web page from where you can download Malwarebytes Anti-Malware Free)</em></li> <li data-xf-list-type="ol">Double-click mbam-setup.exe and follow the prompts to install the program.</li> <li data-xf-list-type="ol">At the end, be sure a checkmark is placed next to <strong>Update Malwarebytes' Anti-Malware</strong> and <strong>Launch Malwarebytes' Anti-Malware</strong>, then click <strong>Finish</strong>. </li> <li data-xf-list-type="ol">Once the program has loaded, select <strong>Perform full scan</strong>, then click on the <strong>Scan</strong> button.</li> <li data-xf-list-type="ol"> When the scan is complete, click <strong>OK</strong>, then <strong>Show Results</strong> to view the results.</li> <li data-xf-list-type="ol">Be sure that everything is checked, and click <strong>Remove Selected</strong>.</li> <li data-xf-list-type="ol">When completed, a log will open in Notepad. Post the log back here.</li> </ol><p></p><hr /><p></p><p></p><p><span style="font-size: 15px">STEP 2: Run a computer scan with HitmanPro</span></p><p><ol></p><p> <li><<strong>>Download the latest official version of HitmanPro</<strong>>.</strong></strong></p><p><strong><strong><a href="http://www.surfright.nl/en/hitmanpro/" rel="nofollow" target="_blank"> <<strong>>HITMANPRO DOWNLOAD LINK</<strong>></a> <em>(This link will open a download page in a new window from where you can download HitmanPro)</em></li></strong></strong></strong></strong></p><p><strong><strong><strong><strong> <li>Start HitmanPro by <<strong>>double clicking on the previously downloaded file</<strong>> and then following the prompts.</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><img src="http://malwaretips.com/images/removalguide/hpro4.png" alt="[Image: hitmanproscan4.png]" border="0" /></li></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong> <li>Once the scan is complete, a screen displaying all the malicious files that the program found will be shown as seen in the image below. Click Next.</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><img src="http://malwaretips.com/blogs/wp-content/uploads/2012/02/rsz_hpro5.png" alt="[Image: hitmanproscan5.png]" border="0" /></li></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong> <li>Click <<strong>>Activate free license</<strong>> to start the free 30 days trial and remove the malicious files.</strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><img src="http://malwaretips.com/images/removalguide/hpro6.png" alt="[Image: hitmanproscan6.png]" border="0" /></li></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong></ol></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><span style="font-size: 18px"><strong>What's next?</strong></span></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><span style="font-size: 18px">Attach the following logs to your post (You can find <a href="http://malwaretips.com/Thread-How-to-use-the-attachment-system?pid=16072#pid16072" target="_blank"><strong>here</strong></a> details on how to use the Attachment System): </span></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><span style="font-size: 18px">1. Malwarebytes Anti-Malware Log</span></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><span style="font-size: 18px">2.HitmanPro Log</span></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><span style="font-size: 18px">3.Let me know if you had any problems with the above instructions and also <strong>let me know how things are running now!</strong></span></strong></strong></strong></strong></strong></strong></strong></strong></p></blockquote><p></p>
[QUOTE="Jack, post: 127429, member: 1"] Ok.Glad to hear everything is ok.Lets run the below tools: [SIZE=4]STEP 1: Run a computer scan with Malwarebytes Anti-Malware Free[/SIZE] [list=1][*]You can download Malwarebytes Anti-Malware Free from the below link. [url=http://www.malwarebytes.org/products/malwarebytes_free][b]MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK[/b][/url] [i](This link will open a new web page from where you can download Malwarebytes Anti-Malware Free)[/i] [*]Double-click mbam-setup.exe and follow the prompts to install the program. [*]At the end, be sure a checkmark is placed next to [b]Update Malwarebytes' Anti-Malware[/b] and [b]Launch Malwarebytes' Anti-Malware[/b], then click [b]Finish[/b]. [*]Once the program has loaded, select [b]Perform full scan[/b], then click on the [b]Scan[/b] button. [*] When the scan is complete, click [b]OK[/b], then [b]Show Results[/b] to view the results. [*]Be sure that everything is checked, and click [b]Remove Selected[/b]. [*]When completed, a log will open in Notepad. Post the log back here.[/list] [hr] [SIZE=4]STEP 2: Run a computer scan with HitmanPro[/SIZE] <ol> <li><[b]>Download the latest official version of HitmanPro</[b]>. <a href="http://www.surfright.nl/en/hitmanpro/" rel="nofollow" target="_blank"> <[b]>HITMANPRO DOWNLOAD LINK</[b]></a> <em>(This link will open a download page in a new window from where you can download HitmanPro)</em></li> <li>Start HitmanPro by <[b]>double clicking on the previously downloaded file</[b]> and then following the prompts. <img src="http://malwaretips.com/images/removalguide/hpro4.png" alt="[Image: hitmanproscan4.png]" border="0" /></li> <li>Once the scan is complete, a screen displaying all the malicious files that the program found will be shown as seen in the image below. Click Next. <img src="http://malwaretips.com/blogs/wp-content/uploads/2012/02/rsz_hpro5.png" alt="[Image: hitmanproscan5.png]" border="0" /></li> <li>Click <[b]>Activate free license</[b]> to start the free 30 days trial and remove the malicious files. <img src="http://malwaretips.com/images/removalguide/hpro6.png" alt="[Image: hitmanproscan6.png]" border="0" /></li> </ol> [SIZE=5][b]What's next?[/b] Attach the following logs to your post (You can find [url=http://malwaretips.com/Thread-How-to-use-the-attachment-system?pid=16072#pid16072][b]here[/b][/url] details on how to use the Attachment System): 1. Malwarebytes Anti-Malware Log 2.HitmanPro Log 3.Let me know if you had any problems with the above instructions and also [b]let me know how things are running now![/b][/SIZE][/b][/b][/b][/b][/b][/b][/b][/b][/hr] [/QUOTE]
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