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My name is Fiery and I would gladly assist you in removing the malware on your computer.
Before we start:
Note that the removal process is not immediate. Depending on the severity of your infection, it could take a long time.
Malware removal can be dangerous. I cannot guarantee the safety of your system and it is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system. I would advise you to backup all your important files before we start.
Please be patient and stay with me until I give you the green lights and inform you that your PC is clean.
The absence of symptoms does not mean your PC is fully disinfected.
If you are unclear about the instructions, please stop and ask. Following the steps in the order that I post them in is vital.
Lastly, if you have requested help on other sites, that will delay and hinder the removal process. Please only stick to one site.
<hr>
Please do the following in safe mode. If you don't know how to access safe mode, follow the instructions here
When Rkill has completed its task, it will <>generate a log</>. You can then <>proceed with the rest of the guide</>.
<img title="RKILL LOG" src="http://malwaretips.com/images/removalguide/rkill3.png" alt="[Image: XP Defender 2013 rkill3.jpg]" width="414" height="187" border="0" /></li>
</ol><br>
<br><>WARNING: Do not reboot your computer after running RKill as the malware process will start again , preventing you from properly performing the next step.</>
Download OTL by Old Timer from here and save it to your Desktop. If you can't access the internet on your infected PC, download it on a clean PC, transfer it to your infected PC using a USB/flash drive.
Double click on OTL.exe to run it.
Click the Scan All Users checkbox.
Change Standard Registry to All
Check the boxes beside LOP Check and Purity Check
Click on Run Scan at the top left hand corner.
When done, two Notepad files will open.
OTListIt.txt <-- Will be opened
Extra.txt <-- Will be minimized
Please post the contents of these 2 Notepad files in your next reply.
Download aswmbr.exe from the below link: aswMBR DOWNLOAD LINK <em>(This link will automatically download aswMBR on your computer)</em>
Double click the aswMBR.exe to run it.
Click the [Scan] button to start scan
On completion of the scan click [Save log], save it to your desktop and post in your next reply.
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