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i downloaded the malwarebytes thing but i want to delete the document, it keeps saying i need permission from the "administrators" to delete it. Why, this is a little confusing.
Hello, Welcome to MalwareTips.
I'm nasdaq and will be helping you.
If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
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Uninstall and reinstall Malwarebytes using the Malwarebytes Support Tool
The Malwarebytes Support Tool troubleshoots, repairs, and resolves issues with Malwarebytes for Windows. If you're experiencing a technical issue with Malwarebytes for Windows, you can use the Malw...
support.malwarebytes.com
If that fails to remove all traces then check with your Administrator.