raec13

New Member
Joined
Nov 25, 2018
Messages
1
Operating System
Windows 8.1
Antivirus
Avast
#1
Hi,
When in safe mode my computer is fine and I can open Chrome with no issue. When I boot it normally, everything is fine until I connect to the internet and then avast pops up showing this (see image)
If I try to open Google Chrome it gives me an error saying the program has stopped working. This also pops up for the rundll32.exe.
 
System logs
Yes, I've uploaded the FRST.txt logs, Yes, I've uploaded both FRST.txt and Addition.txt logs

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TwinHeadedEagle

Removal Expert
MalwareTips Team
Verified
Joined
Mar 8, 2013
Messages
22,394
Operating System
Windows 10
Antivirus
ESET
#2
Hello,


Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on
    icon and select
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.



Scan with Malwarebytes' Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Install the progam.
  • Click the Scan tab, choose Threat Scan is checked and click Start Scan.
  • If threats are detected, click the Quarantine Selected button. You will now be prompted to reboot. Click Yes.
  • Upon completion of the scan (or after the reboot), click the Reports tab.
  • Double-click the Scan Log.
  • At the bottom click Export and choose Text file.
Save the file to your desktop and include its content in your next reply.
 

Attachments