Runtime error when removing malware
- Thread starter streamlined
- Start date
Fiery
Level 1
- Jan 11, 2011
- 2,007
Let's try this..
<ol>
<li>Download <>Malwarebytes Chameleon from <a title="External link" href="http://downloads.malwarebytes.org/file/chameleon" rel="nofollow external">here</a> </>and extract it to a folder in a convenient location</li>
<li>Make certain that your PC is connected to the internet and then open the folder where you extracted Chameleon to and double-click on the Chameleon help file and then follow the onscreen instructions to use it.</li>
<li>If the Chameleon help file itself will not open, then double-click each file one by one until you find one that works, which will be indicated by a black DOS/command prompt window <em><>Note:</> Do not attempt to open <>mbam-killer</> as that is not a Chameleon executable and serves a different purpose)</em></li>
<li>Follow the onscreen instructions to press a key to continue and Chameleon will proceed to download and install Malwarebytes Anti-Malware for yo</li>
<li>Once it has done this, it will attempt to update Malwarebytes Anti-Malware, click <>OK</> when it says that the database was updated successful</li>
<li>Next, Malwarebytes Anti-Malware will automatically open and perform a Quick scan</li>
<li>Upon completion of the scan, if anything has been detected, click on <>Show Result</></li>
<li>Have Malwarebytes Anti-Malware remove any threats that are detected and click <>Yes</> if prompted to reboot your computer to allow the removal process to complete</li>
<li>After your computer restarts, open <>Malwarebytes Anti-Malware</> and perform a Full System scan to verify that there are no remaining threats</li>
Please add both logs in your next reply.
</ol>
<ol>
<li>Download <>Malwarebytes Chameleon from <a title="External link" href="http://downloads.malwarebytes.org/file/chameleon" rel="nofollow external">here</a> </>and extract it to a folder in a convenient location</li>
<li>Make certain that your PC is connected to the internet and then open the folder where you extracted Chameleon to and double-click on the Chameleon help file and then follow the onscreen instructions to use it.</li>
<li>If the Chameleon help file itself will not open, then double-click each file one by one until you find one that works, which will be indicated by a black DOS/command prompt window <em><>Note:</> Do not attempt to open <>mbam-killer</> as that is not a Chameleon executable and serves a different purpose)</em></li>
<li>Follow the onscreen instructions to press a key to continue and Chameleon will proceed to download and install Malwarebytes Anti-Malware for yo</li>
<li>Once it has done this, it will attempt to update Malwarebytes Anti-Malware, click <>OK</> when it says that the database was updated successful</li>
<li>Next, Malwarebytes Anti-Malware will automatically open and perform a Quick scan</li>
<li>Upon completion of the scan, if anything has been detected, click on <>Show Result</></li>
<li>Have Malwarebytes Anti-Malware remove any threats that are detected and click <>Yes</> if prompted to reboot your computer to allow the removal process to complete</li>
<li>After your computer restarts, open <>Malwarebytes Anti-Malware</> and perform a Full System scan to verify that there are no remaining threats</li>
Please add both logs in your next reply.
</ol>
Last edited by a moderator:
Malwarebytes Chameleon failed : Run-time error '372'
Failed to load control 'WebBrowser' from ieframe.dll. Your version of ieframe.dll may be outdated. Make sure you are using the version of the control that was provided with your application.
Failed to load control 'WebBrowser' from ieframe.dll. Your version of ieframe.dll may be outdated. Make sure you are using the version of the control that was provided with your application.
Fiery
Level 1
- Jan 11, 2011
- 2,007
Download and Run Windows Repair (all in one)
Download Windows Repair (all in one)
Download and run mbam-clean.exe from here
Download Windows Repair (all in one)
- Install the program then run it.
- Go to step 2 and allow it to run Disc check by clicking Do It
- Go to step 3 and allow it to run SFC
- Go to start repairs tab and click start.
- Allow the program to create a system restore and backup registries when prompted.
- Check the box next to "Restart/Shutdown system when finished" and ensure all the boxes are checked along with the default checks
- Then click Start.
Download and run mbam-clean.exe from here
- It will ask to restart your computer, please allow it to do so very important
- After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here
The link for windows repair does not work. I think I found it manually and it failed to run/start. Did you check your link?
ran sfc/scannow. I guess it worked. no report generated. no error message either though, so i guess thats good
Same. Still have not fixed windows installer service. Windows won't complete update. AVG won't update definitions.
Yes, but I no longer have a windows xp cd or keycode. Had this computer for many years and have moved a lot. Dont have any original software. I guess everything is replaceable except my windows
Fiery
Level 1
- Jan 11, 2011
- 2,007
You can most likely restore to factory default but you will lose your files. I recommend you to backup your files onto an external drive (USB/external hard-drive)
http://www.pchelpforum.com/xf/threads/restoring-a-dell-computer-to-factory-setting-xp-vista-w7.122411/
http://www.pchelpforum.com/xf/threads/restoring-a-dell-computer-to-factory-setting-xp-vista-w7.122411/
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