Solved Safesear.ch not going away!

[TwinHeadedEagle]

Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition option is checked.
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please include their content into your next reply.

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

 

[Jpnoro2003]

here it is

 

[TwinHeadedEagle]

Did you get fresh FRST reports?

 

[Jpnoro2003]

what do you mean by that?

 

[Jpnoro2003]

oh! sorry, I pressed "fix" first instead of "scan"

 

[TwinHeadedEagle]

I asked you to do Fix and also to scan for fresh reports.

 

[Jpnoro2003]

my bad!

 

[Jpnoro2003]

would I have to do fix again?

 

[TwinHeadedEagle]

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

 

[Jpnoro2003]

here you go!

 

[TwinHeadedEagle]

Okay, I would like you to install Chrome now.

 

[Jpnoro2003]

ok so I installed it, and safesear.ch is still stuck as default

 

[TwinHeadedEagle]

Fix with Junkware Removal Tool

Please download JRT by Thisisu and save the file to your desktop.
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
• Follow the prompts and let this process run uninterrupted.
• This scan can take a while, depending on your System specs.
• Upon completion, a log (JRT.txt) will open on your desktop.

Please include the contents of that file in your reply.

Do not forget to re-enable your previously switched off protection software!
Please also manually reboot your machine after this procedure.

 

[Jpnoro2003]

here you go!

 

[TwinHeadedEagle]

Do you still have Chrome problems?

 

[Jpnoro2003]

i still can't change it

 

[TwinHeadedEagle]

Scan with Malwarebytes' Anti-Malware

Please re-run

Malwarebytes' Anti-Malware.

• First of all, select update.
• Once updated, click the Settings tab, in the left panel choose Detection & Protection and tick Scan for rootkits.
• In the same tab, under PUP and PUM detections make sure it is set to Treat detections as malware.
• Click the Scan tab, choose Threat Scan is checked and click Start Scan.
• If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
• Upon completion of the scan (or after the reboot), click the History tab.
• Click Application Logs and double-click the newest Scan Log.
• At the bottom click Export and choose Text file.

Save the file to your desktop and include its content in your next reply.

 

[Jpnoro2003]

here you go!

 

[TwinHeadedEagle]

So, there is a problem only with Chrome?

 

[Jpnoro2003]

yes