Solved search.so-v.com & easydialsearch.com in chrome browser- please help remove them

Sigita

New Member
Apr 6, 2016
4
Hello,

I have this issue with malware browsers in google chrome, that I can't remove no matter what I try. I have spent a lot of time trying to get rid of them, but they are still there, so I have decided to seek help from malwaretips.com. Would be very happy for any advice. Thanks,

Sigita
 

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TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,632
Hello,



Please download Zemana AntiMalware and save it to your Desktop.
  • Install the program and once the installation is complete it will start automatically.
  • Without changing any options, press Scan to begin.
  • After the short scan is finished, if threats are detected press Next to remove them.
Note: If restart is required to finish the cleaning process, you should click Reboot. If reboot isn't required, please restart your computer manually.
  • Open Zemana AntiMalware again.
  • Click on
    4zu6vb.jpg
    icon and double click the latest report.
  • Now click File > Save As and choose your Desktop before pressing Save.
  • The only left thing is to attach saved report in your next message.
 

Sigita

New Member
Apr 6, 2016
4
And Chrome works normally again! Thank you so much!
I checked default search engine settings, the so-v.com was still there, but not default. I deleted it pressing the x. Is it enough, or should I run another scan to be sure?

Thanks again
 

Sigita

New Member
Apr 6, 2016
4
Hello,

Sorry, I was too busy to scan my computer yesterday. But I did it today and the report showed the system is clean.
Thank you for the help, I really appreciate it :)
 
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