Solved Slow computer, fear of Dllhost

[Hodakai]

I can't seem to get anything to work at a reasonable rate, everything is slow and unresponsive. oh, right, my computer also seems to reset when I am not looking, I still do no know why. It has done this about 4 times now, each while I was doing a lengthy scan and went away to get something to eat. I saw Dllhost COM Surrogate in my task manager and after looking that up, I fear the worst and I really need help! Though unlike other examples I have seen, my instances of Dllhost are usually short lived as it goes on and off a few times. My CPU Usage seems to be stuck at 0% like my computer just isn't doing anything. Aside from the Dllhost, I have no idea what it could be so I could really use some help on this.

I should have the FRST+Addition scan logs ready some time after I post this, just getting it out there first as it is taking a long time to scan.

Thanks a bunch in advance

-Hodakai

 

[TwinHeadedEagle]

Hello,



They call me TwinHeadedEagle around here, and I'll be working with you.



Before we start please read and note the following:

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• Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.
  
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We won't support any piracy.
That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!
The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!

Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.

Scan with Farbar Recovery Scan Tool

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.

• Double-click to run it. When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
• The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

 

[Hodakai]

Hi, TwinHeadedEagle and thanks for the quick response, unfortunately at this time the Farbar Recovery Scan Tool is still running, so I don't have a complete report to upload. However there is a FRST file on my desktop, though I do not know if I should send it. (common sense tells me 'no, not while the associated program is still running' ) At this time I would like to mention that the Tool has been running for more than 3 hours with fluctuating efficiency due to it (along with most of my programs) 'not responding' periodically.

 

[TwinHeadedEagle]

Can you run it in Safe Mode?

 

[Hodakai]

I could try but several minutes after posting, the scan completed, here are the log files. I will still attempt to run safe mode if you request it after this.

 

[TwinHeadedEagle]

No, you do not need to run it from safe mode now.

 

[Hodakai]

OK. Awaiting further instructions.

 

[TwinHeadedEagle]

I do not see malware infection here. Based on the errors below this is more likely to be hardware related problem, maybe malfunctioned hard drive or heating problem.

Error: (02/23/2015 10:25:44 AM) (Source: atapi) (EventID: 11) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort1.

 

[Hodakai]

Yea? I don't think it is over heating, but a Hard Drive malfunction, that's kinda big. Do you know any way I can check to be certain?

 

[TwinHeadedEagle]

Yes, we can try.

• Please download HD Sentinel and unpack archive
• Install it using standard procedure
• Run program when installation is complete
• Maximize program window and select S.M.A.R.T tab
• At the left side select your primary hard drive and make a ScreenShot of whole window

 

[Hodakai]

I am getting errors when I try to unpack it

! C:\Users\Hodakai\AppData\Local\Temp\hdsentinel_setup.zip: The archive is either in unknown format or damaged
! Cannot execute "C:\Users\Hodakai\AppData\Local\Temp\Rar$EXa0.232\hdsentinel_setup.exe"

 

[TwinHeadedEagle]

Download from here:

http://www.hdsentinel.com/download.php

3rd from the top.

 

[Hodakai]

getting more errors

! C:\Users\Hodakai\Downloads\hdsentinel_setup.zip: Unexpected end of archive
! C:\Users\Hodakai\Downloads\hdsentinel_setup.zip: The archive is either in unknown format or damaged
! Cannot execute "C:\Users\Hodakai\AppData\Local\Temp\Rar$EXa0.507\hdsentinel_setup.exe"

 

[TwinHeadedEagle]

Can you run from pen drive or from other partition?

 

[Hodakai]

I've managed to copy the HD Sentinal setup onto my external HD however whenever I attempt to open it or extract it, Winzip simply crashes. (apologies for the late reply, I passed out as I have lost a lot of sleep waiting for my computer to respond and it took me over 2 hours on this latest attempt)

 

[TwinHeadedEagle]

Try to download Portable version

http://www.hdsentinel.com/thanks_fo...ddisksentinel.com/hdsentinel_pro_portable.zip

 

[Hodakai]

it says 'cannot open file. It does not appear to be a valid archive. if you downloaded this file, try downloading the file again."
I have tried downloading it a few times and get the same message.

 

[TwinHeadedEagle]

I don't know what to say.

 

[Hodakai]

Neither do I. I will try to trouble shoot some solutions, Thank you for your time and help. Just knowing it's not a virus and probably a problem with my HD is a great help, at least I can start trying to fix it! Thanks again!