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Windows Malware Removal Help & Support
Smart HDD On external hard drive?
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<blockquote data-quote="marynbtol" data-source="post: 62363" data-attributes="member: 1852"><p>Removed Smart HDD yesterday sucessfully with your Uninstall instructions. Thank you! I had unplugged my external harddrive immediately once I realized I had the virus, so it was not plugged in when I went through the uninstall steps. Today I plugged it in and ran Malwarebytes on it and no threats were detected. However a few hours later I went to open an file on it and it days it cannot find any files. Has the Smart HDD removed my files and is there a way to restore them?</p><p>BTW I don't know what the OTL Log/aswMBR Log is so I'm not sure which to check.</p></blockquote><p></p>
[QUOTE="marynbtol, post: 62363, member: 1852"] Removed Smart HDD yesterday sucessfully with your Uninstall instructions. Thank you! I had unplugged my external harddrive immediately once I realized I had the virus, so it was not plugged in when I went through the uninstall steps. Today I plugged it in and ran Malwarebytes on it and no threats were detected. However a few hours later I went to open an file on it and it days it cannot find any files. Has the Smart HDD removed my files and is there a way to restore them? BTW I don't know what the OTL Log/aswMBR Log is so I'm not sure which to check. [/QUOTE]
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