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Windows Malware Removal Help & Support
SPORA infection this morning on Win 7 laptop, guidance on effective removal please.
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<blockquote data-quote="TwinHeadedEagle" data-source="post: 607131" data-attributes="member: 6533"><p>Hello,</p><p></p><p></p><p>You were infected by executing fake font file provide by website.</p><p></p><p>It looks like this:</p><p></p><p>[MEDIA=youtube]U-C_9wMgIzA[/MEDIA]</p><p></p><p></p><p>The fact that you don't have Antivirus on your computer made it much easier for malware.</p><p></p><p></p><p>As a first step, I would install proper antivirus. Before that, please uninstall following software:</p><p></p><p><img src="https://sites.google.com/site/cannedfixes/home/hosted-images-tools/remove%20outdated.jpg" alt="" class="fr-fic fr-dii fr-draggable " style="" /><strong> <u><span style="color: #000000">Uninstall some programs</span></u></strong></p><p></p><p>We need to uninstall some unwanted/unneeded programs.</p><ul> <li data-xf-list-type="ul">Press the <img src="https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/WindowsKey.png" alt="" class="fr-fic fr-dii fr-draggable " style="" /> + <strong>R</strong> on your keyboard at the same time. Type <strong>appwiz.cpl</strong> and click <strong>OK</strong>.</li> <li data-xf-list-type="ul">Search there for each entry mentioned below, right-click the entry and click <strong>Uninstall</strong> one at a time</li> </ul><p><strong>The list of programs to uninstall:</strong></p><ul> <li data-xf-list-type="ul"><strong>Advanced SystemCare Ultimate 10</strong></li> <li data-xf-list-type="ul"><strong>Driver Booster 4.1</strong></li> <li data-xf-list-type="ul"><strong>IObit Malware Fighter 3</strong></li> <li data-xf-list-type="ul"><strong>IObit Uninstaller</strong></li> <li data-xf-list-type="ul"><strong>Rocket Piano Bonus Software</strong></li> <li data-xf-list-type="ul"><strong>Smart Defrag 4</strong></li> </ul><p>After completing uninstalls, <strong>please manually reboot</strong> your machine!</p><p></p><p><span style="font-size: 12px"><strong><u>Note:</u></strong> If you get the message like: <strong>An error occurred while trying to uninstall, </strong>just press <strong>Yes.</strong></span></p><p><span style="font-size: 12px"></span></p><p><span style="font-size: 12px"></span></p><p></p><p>Then:</p><p></p><p></p><p><img src="https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif" alt="" class="fr-fic fr-dii fr-draggable " style="" /><span style="color: #0000FF"><strong> <u>Scan with Farbar Recovery Scan Tool</u></strong></span></p><p></p><p>Please re-run <strong>Farbar Recovery Scan Tool</strong> to give me a fresh look at your system.</p><ul> <li data-xf-list-type="ul">Right-click on <img src="https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif" alt="" class="fr-fic fr-dii fr-draggable " style="" /> icon and select <img src="https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg" alt="" class="fr-fic fr-dii fr-draggable " style="" /><strong> Run as Administrator</strong> to start the tool.<br /> (XP users click run after receipt of Windows Security Warning - Open File).</li> <li data-xf-list-type="ul">Make sure that <strong>Addition.txt</strong> option is checked.<br /> <br /> <img src="http://i67.tinypic.com/2873ryc.png" alt="" class="fr-fic fr-dii fr-draggable " style="" /><br /> </li> <li data-xf-list-type="ul">Press <strong>Scan</strong> button and wait.</li> <li data-xf-list-type="ul">The tool will produce two logfiles on your desktop: <strong>FRST.txt</strong> and <strong>Addition.txt</strong>.</li> </ul><p>Please attach report into your next reply.</p></blockquote><p></p>
[QUOTE="TwinHeadedEagle, post: 607131, member: 6533"] Hello, You were infected by executing fake font file provide by website. It looks like this: [MEDIA=youtube]U-C_9wMgIzA[/MEDIA] The fact that you don't have Antivirus on your computer made it much easier for malware. As a first step, I would install proper antivirus. Before that, please uninstall following software: [IMG]https://sites.google.com/site/cannedfixes/home/hosted-images-tools/remove%20outdated.jpg[/IMG][B] [U][COLOR=#000000]Uninstall some programs[/COLOR][/U][/B] We need to uninstall some unwanted/unneeded programs. [LIST] [*]Press the [IMG]https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/WindowsKey.png[/IMG] + [B]R[/B] on your keyboard at the same time. Type [B]appwiz.cpl[/B] and click [B]OK[/B]. [*]Search there for each entry mentioned below, right-click the entry and click [B]Uninstall[/B] one at a time [/LIST] [B]The list of programs to uninstall:[/B] [LIST] [*][B]Advanced SystemCare Ultimate 10[/B] [*][B]Driver Booster 4.1[/B] [*][B]IObit Malware Fighter 3[/B] [*][B]IObit Uninstaller[/B] [*][B]Rocket Piano Bonus Software[/B] [*][B]Smart Defrag 4[/B] [/LIST] After completing uninstalls, [B]please manually reboot[/B] your machine! [SIZE=3][B][U]Note:[/U][/B] If you get the message like: [B]An error occurred while trying to uninstall, [/B]just press [B]Yes.[/B] [B][/B] [B][/B][/SIZE] Then: [IMG]https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif[/IMG][COLOR=#0000FF][B] [U]Scan with Farbar Recovery Scan Tool[/U][/B][/COLOR] Please re-run [B]Farbar Recovery Scan Tool[/B] to give me a fresh look at your system. [LIST] [*]Right-click on [IMG]https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif[/IMG] icon and select [IMG]https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg[/IMG][B] Run as Administrator[/B] to start the tool. (XP users click run after receipt of Windows Security Warning - Open File). [*]Make sure that [B]Addition.txt[/B] option is checked. [IMG]http://i67.tinypic.com/2873ryc.png[/IMG] [*]Press [B]Scan[/B] button and wait. [*]The tool will produce two logfiles on your desktop: [B]FRST.txt[/B] and [B]Addition.txt[/B]. [/LIST] Please attach report into your next reply. [/QUOTE]
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