Sum Surrogate

Sum Surrogate

  • sum surrogate

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  • sum surrogate

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June

New Member
Thread author
Apr 7, 2015
7
Hi Nothing getting updated windows,avast setting keep getting changed windows to never.Also in task manager in processes have two SUM Surrogate processes in background processes that just vanish before you can even open a file on them.When you open task manager in processes in apps task manager is using 50% to 80% CPU then just drop to nothing & the sum surrogate are gone.Can someone please help!!!!!!!!!
 

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
Hello,



They call me TwinHeadedEagle around here, and I'll be working with you.



Before we start please read and note the following:
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  • Please attach all report using
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    button below. Doing this, you make it easier for me to analyze and fix your problem.

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That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!
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FRST.gif
Scan with Farbar Recovery Scan Tool

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.


  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
 

June

New Member
Thread author
Apr 7, 2015
7
Hi Try Again sorry.
 

Attachments

  • Addition.txt
    31.6 KB · Views: 28
  • FRST.txt
    67.8 KB · Views: 17

June

New Member
Thread author
Apr 7, 2015
7
Hi I'm not sure if it's normal but if you open task manager in apps it shows task manager to be using 50% to 80% of the processes but the minute you open then it drops to around 10%.There is still two sum surrogate showing up in task manager in processes that disappear before you can click to open.If you leave task manager open the usage will stay between 10% to 15% once closed & reopen same thing happens.Was wonder is this normal & nothing I need to be concern about?
 

June

New Member
Thread author
Apr 7, 2015
7
Hi Ran a sfc /scannow it said had corrupt files that could not be fixed try to upload the CBS log here but saids error file too large
 

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
A log of the disk check is recorded only if the scheduled re-start is used, and only for drives on the same HDD as the Operating System.
To open Event Viewer and view the log:

  • Click the "Windows Orb" Start button -> type "eventvwr" without the quotes -> press the key.
  • The Event Viewer window will open.
  • In the left pane, expand "Windows Logs" and then click on Application.
  • In the right pane, at the top, click on the column heading Source to sort the list alphabetically.
  • Look in the Source column for "Wininit", with an entry corresponding to the date and time of the disk check.
  • Click on that Wininit entry to select it.
  • On the top main menu, click Action > Copy > Copy Details as Text.
  • Paste the contents into your next reply.
 

June

New Member
Thread author
Apr 7, 2015
7
A log of the disk check is recorded only if the scheduled re-start is used, and only for drives on the same HDD as the Operating System.
To open Event Viewer and view the log:

  • Click the "Windows Orb" Start button -> type "eventvwr" without the quotes -> press the key.
  • The Event Viewer window will open.
  • In the left pane, expand "Windows Logs" and then click on Application.
  • In the right pane, at the top, click on the column heading Source to sort the list alphabetically.
  • Look in the Source column for "Wininit", with an entry corresponding to the date and time of the disk check.
  • Click on that Wininit entry to select it.
  • On the top main menu, click Action > Copy > Copy Details as Text.
  • Paste the contents into your next reply.
A log of the disk check is recorded only if the scheduled re-start is used, and only for drives on the same HDD as the Operating System.
To open Event Viewer and view the log:

  • Click the "Windows Orb" Start button -> type "eventvwr" without the quotes -> press the key.
  • The Event Viewer window will open.
  • In the left pane, expand "Windows Logs" and then click on Application.
  • In the right pane, at the top, click on the column heading Source to sort the list alphabetically.
  • Look in the Source column for "Wininit", with an entry corresponding to the date and time of the disk check.
  • Click on that Wininit entry to select it.
  • On the top main menu, click Action > Copy > Copy Details as Text.
  • Paste the contents into your next reply.
Hi I have windows 8.1 can't find any start button have run & search.
 

June

New Member
Thread author
Apr 7, 2015
7
Hi I have windows 8.1 can't find any start button have run & search.
Hi When open event viewer click on windows logs then on applications there is not any heading source.Does matter if you click applications right under windows logs or to the right hand side there is not no source pane to find wininit
 

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