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Message: <blockquote data-quote="Jack" data-source="post: 84471" data-attributes="member: 1">Ok,lets run the following scans:STEP 1: Run a scan with ESET Online Scanner<ol>    <li>Download ESET Online Scanner utility from the below link<><a title="External link" href="http://download.eset.com/special/eos/esetsmartinstaller_enu.exe" rel="nofollow">ESET ONLINE SCANNER DOWNLOAD LINK</a></> (This link will automatically download ESET Online Scanner on your computer.)</li>    <li>Double click on the Eset installer program (esetsmartinstaller_enu.exe).</li>    <li>Check <>Yes, I accept the Terms of Use</></li>    <li>Click the <>Start</> button.</li>    <li>Check <>Scan archives</></li>    <li>Push the <>Start</> button.</li>    <li>ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.</li>    <li>When the scan completes, push <>List of found threats</></li>    <li>Push <>Export to Text file </> and save the file to your desktop using a unique name, such as <>ESET Scan</>. Include the contents of this report in your next reply.Note - when ESET doesn't find any threats, no report will be created.</li>    <li>Push the <>back</> button.</li>    <li>Push <>Finish</></li></ol><hr />STEP 2: Run a scan with Kaspersky Virus Removal Tool<ol><li>Download Kaspersky Virus Removal Tool from the below link and then double click on it to start this utility.       <><a title="External link" href="http://www.kaspersky.com/antivirus-removal-tool?form=1" rel="nofollow">KASPERSKY VIRUS REMOVAL TOOL</a></> (This link open an new webpage from where you can download Kaspersky Virus Removal Tool on your computer.)</li>    <li>Follow the onscreen prompts until it is installed</li>    <li>Click the Options button (the 'Gear' icon), then make sure only the following are ticked:<ul>    <li>System Memory</li>    <li>Hidden startup objects</li>    <li>Disk boot sectors</li>    <li>Local Disk (C: )</li>    <li>Also any other drives (Removable that you may have)</li></ul></li>    <li>Then click on <>Actions</> on the left hand side</li>    <li>Click <>Select Action</>, then make sure both <>Disinfect</> and <>Delete if disinfection fails</> are ticked</li>    <li>Click on <>Automatic Scan</></li>    <li>Now click the <>Start Scanning</> button, to run the scan</li>    <li>After the scan is complete, click the reports button ('Paper icon', next to the 'Gear' icon) on the right hand side</li>    <li>Click <>Detected threats</> on the left</li>    <li>Now click the <>Save</> button, and save it as <>kaslog.txt</> to your <>Desktop</></li>    <li>Please attach kaslog.txt in your next reply.</li></ol><hr />STEP 3: Run a scan with OTL by OldTimer<ol><li>Download the OTL utility using the below link : <><a title="External link" href="http://oldtimer.geekstogo.com/OTL.exe" rel="nofollow external">OTL DOWNLOAD LINK</a> (This link will automatically download OTL on your computer)</></li><li>Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.</li><li>When the window appears, <>underneath Output</> at the top change it to <>Minimal Output</>.</li><li>Check the boxes beside <>LOP Check</> and <>Purity Check</>.</li><li>Click the<> Run Scan</> button.</li><li>When the scan completes, it will open two notepad windows. <>OTL.Txt</> and <>Extras.Txt</>. These are saved in the same location as OTL.<>Please post this 2 logs in your first reply.</>.</li></ol><hr />What's next?Please add in your next reply:1.ESET log2. Kaspersky Virus Removal log3.OTL logs4.Let me know if you had any problems with the above instructions and also <>let me know how things are running now!</></blockquote>

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