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Tachyon Internet Security acting as malware. Installed without my consent and I cant remove it.
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<blockquote data-quote="INCA" data-source="post: 827785" data-attributes="member: 81498"><p>Hello,</p><p></p><p>I'm an engineer at INCA Internet and TACHYON Internet Security is our endpoint product.</p><p>There has been recent reports from users that our TACHYON Internet Security software is being installed without their consent.</p><p>We are currently investigating issue and also would like to request your help on this issue.</p><p></p><p>I'm personally leaning towards to a possible Botnet trying to accomplish its unknown purpose.</p><p>It could also possibly be a Install Monster (PUA) since one user noticed the DNS has been hijacked.</p><p>Reference : <a href="https://community.rsa.com/community/products/netwitness/blog/2014/01/24/detecting-the-russian-install-monster-bundler" target="_blank">Detecting the Russian Install Monster Bundler | RSA Link</a></p><p></p><p>However, nothing has been confirmed since I haven't been able to find the source to regenerate this issue.</p><p>Any information will be helpful for me to try to locate the source and prevent further damages.</p><p>I'm sorry that many users had to experience this issue suddenly and had to see our product like this.</p><p></p><p>I would also like to clear out the confusion on that our software does not install automatically.</p><p>Even if it is included as a bundle software the agreement is displayed and the user has the freedom to choose.</p><p>TACHYON Internet Security has partnered with 3DP and StarCodec in the past as bundle software.</p><p>The user has to agree with the agreement like the one shown below in order to install the software.</p><p>[ATTACH=full]218312[/ATTACH]</p><p></p><p>Deleting the software :</p><p>Assuming that the software has not been tampered, you should be able to delete the software by following the steps below.</p><p></p><p>Step 1 :</p><p>1. Go to Control Panel and click “Program and Features”</p><p>2. Right-click TACHYON Internet Security from the program list and proceed to uninstallation.</p><p>(Some users have reported that the language is displayed in Korean. You can follow the screenshots taken by [USER=1]@Jack[/USER] who has kindly posted it at <a href="https://malwaretips.com/threads/tachyon-internet-security.91318/page-3#post-827775" target="_blank">Discuss - Tachyon Internet Security</a>)</p><p></p><p>Step 2 :</p><p>You can proceed to the uninstallation by double clicking the Uninstall file in the following directory :</p><p>C:\Program Files (x86)\TACHYON\T5\ixAvsUninst.exe</p><p></p><p>Please post any information that will help me find the source to this issue.</p><p>Any suspected 3rd party software that was installed previously or website visited?</p><p>Regardless of the TACHYON software, are you seeing any unwanted ads on your PC?</p><p>Was there any DNS hijacking?</p><p></p><p>Thank you.</p></blockquote><p></p>
[QUOTE="INCA, post: 827785, member: 81498"] Hello, I'm an engineer at INCA Internet and TACHYON Internet Security is our endpoint product. There has been recent reports from users that our TACHYON Internet Security software is being installed without their consent. We are currently investigating issue and also would like to request your help on this issue. I'm personally leaning towards to a possible Botnet trying to accomplish its unknown purpose. It could also possibly be a Install Monster (PUA) since one user noticed the DNS has been hijacked. Reference : [URL='https://community.rsa.com/community/products/netwitness/blog/2014/01/24/detecting-the-russian-install-monster-bundler']Detecting the Russian Install Monster Bundler | RSA Link[/URL] However, nothing has been confirmed since I haven't been able to find the source to regenerate this issue. Any information will be helpful for me to try to locate the source and prevent further damages. I'm sorry that many users had to experience this issue suddenly and had to see our product like this. I would also like to clear out the confusion on that our software does not install automatically. Even if it is included as a bundle software the agreement is displayed and the user has the freedom to choose. TACHYON Internet Security has partnered with 3DP and StarCodec in the past as bundle software. The user has to agree with the agreement like the one shown below in order to install the software. [ATTACH type="full" alt="set1.PNG"]218312[/ATTACH] Deleting the software : Assuming that the software has not been tampered, you should be able to delete the software by following the steps below. Step 1 : 1. Go to Control Panel and click “Program and Features” 2. Right-click TACHYON Internet Security from the program list and proceed to uninstallation. (Some users have reported that the language is displayed in Korean. You can follow the screenshots taken by [USER=1]@Jack[/USER] who has kindly posted it at [URL='https://malwaretips.com/threads/tachyon-internet-security.91318/page-3#post-827775']Discuss - Tachyon Internet Security[/URL]) Step 2 : You can proceed to the uninstallation by double clicking the Uninstall file in the following directory : C:\Program Files (x86)\TACHYON\T5\ixAvsUninst.exe Please post any information that will help me find the source to this issue. Any suspected 3rd party software that was installed previously or website visited? Regardless of the TACHYON software, are you seeing any unwanted ads on your PC? Was there any DNS hijacking? Thank you. [/QUOTE]
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