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TDSSkiller and combofix do not work on my computer, what next?
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<blockquote data-quote="Nigel" data-source="post: 90949" data-attributes="member: 3915"><p>Hello. Welcome to the Christmas Eve edition of this saga!</p><p></p><p>I booted the computer normally and Rkill worked fine. I attach the log.</p><p></p><p>I started Combofix, renamed as nigel.exe. It gave me its usual six warnings that iexplore.exe is not working.</p><p></p><p>It then started to look encouraging. It started a list of phases which it said were complete. Somewhere in the thirties, it said that PEV.exe had stopped working.</p><p></p><p>When it was up around 50, I went out of the room for a few moments. When I got back, it had rebooted and was asking for my password, which I inserted. There was then a short duration window to say that I should not run any other program until combofix was finished. It then crashed to a blue screen.</p><p></p><p>I had run out of time, but today tried to run combofix again. It only got as far as the "this may take 10 minutes, or maybe longer" message. After two and a half hours, it had not got any further. The mouse indicator was also frozen.</p><p></p><p>I then moved to your last suggestion to run FRST again, and I attach that log.</p><p></p><p>Phew. I am now away for Christmas day, but can resume this adventure on 26 Dec.</p><p></p><p>Festive Greetings.</p><p></p><p>Nigel</p></blockquote><p></p>
[QUOTE="Nigel, post: 90949, member: 3915"] Hello. Welcome to the Christmas Eve edition of this saga! I booted the computer normally and Rkill worked fine. I attach the log. I started Combofix, renamed as nigel.exe. It gave me its usual six warnings that iexplore.exe is not working. It then started to look encouraging. It started a list of phases which it said were complete. Somewhere in the thirties, it said that PEV.exe had stopped working. When it was up around 50, I went out of the room for a few moments. When I got back, it had rebooted and was asking for my password, which I inserted. There was then a short duration window to say that I should not run any other program until combofix was finished. It then crashed to a blue screen. I had run out of time, but today tried to run combofix again. It only got as far as the "this may take 10 minutes, or maybe longer" message. After two and a half hours, it had not got any further. The mouse indicator was also frozen. I then moved to your last suggestion to run FRST again, and I attach that log. Phew. I am now away for Christmas day, but can resume this adventure on 26 Dec. Festive Greetings. Nigel [/QUOTE]
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