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TDSSkiller and combofix do not work on my computer, what next?
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<blockquote data-quote="Fiery" data-source="post: 92309" data-attributes="member: 9"><p>Hi Nigel,</p><p></p><p>Ok, that is completely your choice so we will skip the deleting partition part <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite109" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /> Other than that, we are done!</p><p></p><p>Double click on OTL to run it</p><ul> <li data-xf-list-type="ul"> Click on the <strong>Cleanup</strong> button at the top.<br /> </li> <li data-xf-list-type="ul"> You will be asked to reboot the machine to finish the Cleanup process. Choose <strong>Yes</strong><br /> </li> <li data-xf-list-type="ul"> This will remove itself and other tools we may have used.</li> </ul><p></p><p>This will cleanup most of the tools we used. I suggest keeping MBAM for regular scans.</p><p></p><p>As for what I recommend, I do not recommend McAfee or AVG as they don't necessarily offer the best protection. I suggest using </p><p></p><ul> <li data-xf-list-type="ul"><a href="http://www.free-av.de/en/download/1/avira_antivir_personal__free_antivirus.html" target="_blank"><strong><span style="color: red">Avira AntiVir Personal</span></strong></a></li> <li data-xf-list-type="ul"><a href="http://www.avast.com/free-antivirus-download" target="_blank"><strong><span style="color: orange">avast! 7 Home Edition</span></strong></a> </li> <li data-xf-list-type="ul"><a href="http://www.microsoft.com/security_essentials/" target="_blank"><strong><span style="color: green">Microsoft Security Essentials</span></strong></a></li> </ul><p></p><p>along with a good firewall such as <a href="http://www.online-armor.com/" target="_blank">Online Armor Free Edition</a>. </p><p></p><p>You may also consider purchasing Malwarebytes PRO as it <strong>can</strong> run alongside with any antivirus (Please remember that having 2 or more antivirus is not ideal and will decrease security. <strong>However</strong>, MBAM PRO is an exception since MBAM is not an "antivirus" per se and it gives you an additional realtime scanner and website blocking features.</p><p></p><p>Also keep your programs up-to-date to avoid exploits and system vulnerability. Download <a href="http://www.filehippo.com/updatechecker/" target="_blank">Update Checker</a> to help keep track which programs need updating. The most important ones to have updated are<strong> Adobe products</strong> and <strong>Java</strong>.</p><p></p><p>Should you require more assistance or opinion in determining which security programs to use, i suggest you start a thread <a href="http://malwaretips.com/Forum-Security-Configuration-Wizard" target="_blank">here</a> and our community will guide you to better protect your system from future attacks.</p></blockquote><p></p>
[QUOTE="Fiery, post: 92309, member: 9"] Hi Nigel, Ok, that is completely your choice so we will skip the deleting partition part :) Other than that, we are done! Double click on OTL to run it [list] [*] Click on the [b]Cleanup[/b] button at the top. [*] You will be asked to reboot the machine to finish the Cleanup process. Choose [b]Yes[/b] [*] This will remove itself and other tools we may have used.[/list] This will cleanup most of the tools we used. I suggest keeping MBAM for regular scans. As for what I recommend, I do not recommend McAfee or AVG as they don't necessarily offer the best protection. I suggest using [list][*][url=http://www.free-av.de/en/download/1/avira_antivir_personal__free_antivirus.html][b][color=red]Avira AntiVir Personal[/color][/b][/url] [*][url=http://www.avast.com/free-antivirus-download][b][color=orange]avast! 7 Home Edition[/color][/b][/url] [*][url=http://www.microsoft.com/security_essentials/][b][color=green]Microsoft Security Essentials[/color][/b][/url][/list] along with a good firewall such as [url=http://www.online-armor.com/]Online Armor Free Edition[/url]. You may also consider purchasing Malwarebytes PRO as it [b]can[/b] run alongside with any antivirus (Please remember that having 2 or more antivirus is not ideal and will decrease security. [b]However[/b], MBAM PRO is an exception since MBAM is not an "antivirus" per se and it gives you an additional realtime scanner and website blocking features. Also keep your programs up-to-date to avoid exploits and system vulnerability. Download [url=http://www.filehippo.com/updatechecker/]Update Checker[/url] to help keep track which programs need updating. The most important ones to have updated are[b] Adobe products[/b] and [b]Java[/b]. Should you require more assistance or opinion in determining which security programs to use, i suggest you start a thread [url=http://malwaretips.com/Forum-Security-Configuration-Wizard]here[/url] and our community will guide you to better protect your system from future attacks. [/QUOTE]
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