Solved Thanks in advance

[RageQuit]

Sometime over Christmas I got infected. The scans I try won't help and other installations won't launch. The main culprits in my processes are uprbhls.exe*32 and remhpoa.exe*32. There's also two "clients" running in my processes that spooks me a little. Any help would be appreciated. Thank you.

 

[TwinHeadedEagle]

Hello,


Please download Farbar Recovery Scan Tool x64 and save it to a flash drive.

• Plug the flashdrive into the infected PC.
• Boot to windows recovery by using one of the methods on this link: Boot to Advanced Startup Options in Windows 10

• Now you should get a window like this where you need to click Troubleshoot.

• In the next window, click Advanced options and select Command Prompt.
• Now you should log in into your account and after that Command Promptwindow.

Access the notepad and identify your USB drive

In the Command Prompt please type in:

notepad

and press Enter.

• When the notepad opens, go to File menu.
• Select Open.
• Go to Computer and search there for your USB drive letter.
• Note down the letter and close the notepad.

Scan with Farbar Recovery Scan Tool

Once back in the command prompt window, please do the following:

• Type in e:\frst64.exe and press Enter.
  You need to replace e with the letter of your USB drive taken from notepad!
• FRST will start to run. Give him a minute or so to load itself.
• Click Yes to Disclaimer.
• In the main console, please click Scan and wait.
• When finished it will produce a logfile named FRST.txt in the root of your pendrive and display it. Close that logfile.

Transfer it to your clean machine and include it in your next reply.

 

[RageQuit]

The tutorial is for Windows 10 and I'm on Windows 7. I just want to make sure that's not the wrong program too before I do it.

 

[RageQuit]

I'll assume it's good

 

[TwinHeadedEagle]

Yup. Can you now run a MalwareBytes scan from Normal mode?

 

[RageQuit]

Yup. Can you now run a MalwareBytes scan from Normal mode?

I weaseled my way into getting it to work and i scan a couple times a day. Malwarebytes wont get rid of it.

 

[RageQuit]

Actually yeah. After a few scans and reboots I think that let malware bytes get rid of it. Awesome. I expected a process. I'll keep my eyes open but its looking clear. Thanks a lot man that's such a weight off my shoulders. Keep up the good work.