Forums
New posts
Search forums
News
Security News
Technology News
Giveaways
Giveaways, Promotions and Contests
Discounts & Deals
Reviews
Users Reviews
Video Reviews
Support
Windows Malware Removal Help & Support
Inactive Support Threads
Mac Malware Removal Help & Support
Mobile Malware Removal Help & Support
Blog
Log in
Register
What's new
Search
Search titles only
By:
Search titles only
By:
Reply to thread
Menu
Install the app
Install
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Forums
Support
Windows Malware Removal Help & Support
Threats wont remove with Kaspersky
Message
<blockquote data-quote="TwinHeadedEagle" data-source="post: 146866" data-attributes="member: 6533"><p>Download attached <strong>fixlist.txt</strong> on the same location as FRST (otherwise the fix won't work)</p><p></p><p>Open FRST, and click Fix. Attach me that report after it is finished.</p><p></p><p></p><p></p><p></p><p></p><p>1. Please download <strong><span style="color: blue">ComboFix</span></strong> by <strong>sUBs</strong> <a href="http://download.bleepingcomputer.com/sUBs/ComboFix.exe" target="_blank"><span style="color: green"><u><strong>from here</strong></u></span></a> and save it to your <strong>Desktop</strong>.</p><p><span style="font-size: 10px"><em>If you are unsure how ComboFix works please read <a href="http://www.bleepingcomputer.com/combofix/how-to-use-combofix" target="_blank"><strong>this guide</strong></a></em><a href="http://www.bleepingcomputer.com/combofix/how-to-use-combofix" target="_blank">http://www.bleepingcomputer.com/combofix/how-to-use-combofix</a> carefully.</span></p><p><span style="font-size: 10px"><em><strong>Note:</strong> ComboFix must be downloaded to your <strong>Desktop</strong>.</em></span></p><p></p><p>--------------------------------------------------------------------</p><p>2. Temporarily disable your <strong>AntiVirus</strong> program.</p><p><em><span style="font-size: 10px">If you are unsure how to do this please read <a href="http://www.techsupportforum.com/forums/f50/how-to-disable-your-security-applications-490111.html" target="_blank">http://www.techsupportforum.com/forums/f50/how-to-disable-your-security-applications-490111.html</a></span></em><span style="font-size: 10px"><a href="http://www.techsupportforum.com/forums/f50/how-to-disable-your-security-applications-490111.html" target="_blank"><strong><em>this</em></strong></a> or <a href="http://www.bleepingcomputer.com/forums/topic114351.html" target="_blank"><em><strong>this</strong></em></a> Instruction.</span></p><p></p><p><strong>Instructions how to disable avast:</strong></p><ul> <li data-xf-list-type="ul">Right-click on the avast! icon in the lower right corner of the screen and choose <strong>Open Avast! User Interface.</strong></li> <li data-xf-list-type="ul">In the window that opens on the top right corner, click <strong>Settings</strong>.</li> <li data-xf-list-type="ul">In a new window that opens, choose the option <strong>Troubleshooting</strong>, Uncheck<strong> Enable avast! self-defense</strong>, and click <strong>OK</strong>.</li> <li data-xf-list-type="ul">=> Again, right-click on the avast! icon in the lower right corner of the screen and select <strong>avast! shield controls</strong> .</li> <li data-xf-list-type="ul">In the menu that appears, choose <strong>Disable Permanently</strong>. When you are prompted to turn off security, click <strong>Yes</strong>.</li> </ul><p></p><p><strong>Note</strong>:<em> Do not forget to turn on this option after the cleaning.</em></p><p></p><p>--------------------------------------------------------------------</p><p>3. Run <strong>ComboFix</strong>. Click on <strong>I Agree!</strong></p><p></p><p><em><span style="font-size: 10px">ComboFix will check if there is a newer version of ComboFix available.</span></em></p><p><em><span style="font-size: 10px">Click <strong>Yes</strong> if prompted to download.</span></em></p><p><em><span style="font-size: 10px">ComboFix will display <strong>DISCLAIMER OF WARRANTY ON SOFTWARE</strong>.</span></em></p><p><em><span style="font-size: 10px">Click <strong>Yes</strong> to allow ComboFix to continue.</span></em></p><p><em><span style="font-size: 10px">If <strong>Recovery Console</strong> is not installed, ComboFix will offer download & installation.</span></em></p><p><em><span style="font-size: 10px">Click <strong>Yes</strong> to allow ComboFix to install <strong>Recovery Console</strong>.</span></em></p><p><em><span style="font-size: 10px"><span style="color: red">Note:</span>Do not mouse-click Combofix's window while it is running.</span></em></p><p><em><span style="font-size: 10px">If you see a message like "<strong>Illegal operation attempted on a registry key that has been marked for deletion</strong>" just <strong>restart computer</strong> once more.</span></em></p><p></p><p>--------------------------------------------------------------------</p><p>4. When the tool is finished, it will produce a log report for you. (typical location: C:\<strong>ComboFix.txt</strong> )</p><p> Attach log reports ( ComboFix.txt) back to topic.</p></blockquote><p></p>
[QUOTE="TwinHeadedEagle, post: 146866, member: 6533"] Download attached [b]fixlist.txt[/b] on the same location as FRST (otherwise the fix won't work) Open FRST, and click Fix. Attach me that report after it is finished. 1. Please download [b][color=blue]ComboFix[/color][/b] by [b]sUBs[/b] [url=http://download.bleepingcomputer.com/sUBs/ComboFix.exe][color=green][u][b]from here[/b][/u][/color][/url] and save it to your [b]Desktop[/b]. [SIZE=2][i]If you are unsure how ComboFix works please read [url=http://www.bleepingcomputer.com/combofix/how-to-use-combofix][b]this guide[/b][/url][/i][url=http://www.bleepingcomputer.com/combofix/how-to-use-combofix][/url] carefully.[/SIZE] [SIZE=2][i][b]Note:[/b] ComboFix must be downloaded to your [b]Desktop[/b].[/i][/SIZE][i][/i] -------------------------------------------------------------------- 2. Temporarily disable your [b]AntiVirus[/b] program. [i][SIZE=2]If you are unsure how to do this please read [url=http://www.techsupportforum.com/forums/f50/how-to-disable-your-security-applications-490111.html][/url][/SIZE][/i][SIZE=2][url=http://www.techsupportforum.com/forums/f50/how-to-disable-your-security-applications-490111.html][b][i]this[/i][/b][/url] or [url=http://www.bleepingcomputer.com/forums/topic114351.html][i][b]this[/b][/i][/url] Instruction.[/SIZE] [b]Instructions how to disable avast:[/b] [list] [*]Right-click on the avast! icon in the lower right corner of the screen and choose [b]Open Avast! User Interface.[/b] [*]In the window that opens on the top right corner, click [b]Settings[/b]. [*]In a new window that opens, choose the option [b]Troubleshooting[/b], Uncheck[b] Enable avast! self-defense[/b], and click [b]OK[/b]. [*]=> Again, right-click on the avast! icon in the lower right corner of the screen and select [b]avast! shield controls[/b] . [*]In the menu that appears, choose [b]Disable Permanently[/b]. When you are prompted to turn off security, click [b]Yes[/b]. [/list] [b]Note[/b]:[i] Do not forget to turn on this option after the cleaning.[/i] -------------------------------------------------------------------- 3. Run [b]ComboFix[/b]. Click on [b]I Agree![/b] [i][SIZE=2]ComboFix will check if there is a newer version of ComboFix available. Click [b]Yes[/b] if prompted to download.[/SIZE] [SIZE=2]ComboFix will display [b]DISCLAIMER OF WARRANTY ON SOFTWARE[/b]. Click [b]Yes[/b] to allow ComboFix to continue.[/SIZE] [SIZE=2]If [b]Recovery Console[/b] is not installed, ComboFix will offer download & installation. Click [b]Yes[/b] to allow ComboFix to install [b]Recovery Console[/b]. [color=red]Note:[/color]Do not mouse-click Combofix's window while it is running. If you see a message like "[b]Illegal operation attempted on a registry key that has been marked for deletion[/b]" just [b]restart computer[/b] once more.[/SIZE][/i][SIZE=2][/SIZE] -------------------------------------------------------------------- 4. When the tool is finished, it will produce a log report for you. (typical location: C:\[b]ComboFix.txt[/b] ) Attach log reports ( ComboFix.txt) back to topic. [/QUOTE]
Insert quotes…
Verification
Post reply
Top
