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Windows Malware Removal Help & Support
Threats wont remove with Kaspersky
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<blockquote data-quote="TwinHeadedEagle" data-source="post: 146955" data-attributes="member: 6533"><p>Good, virus is now completely removed. This was a very stubborn malware, cause it was needed several fixes to be completely removed. We need to do just a short final check if everything is ok now...</p><p></p><p></p><p>Please download <a href="http://oldtimer.geekstogo.com/TFC.exe" target="_blank"><u>TFC by OldTimer</u></a> to your desktop</p><ul> <li data-xf-list-type="ul">Please double-click <strong>TFC.exe</strong> to run it. (<strong>Note:</strong> If you are running on Vista, right-click on the file and choose <strong>Run As Administrator</strong>).</li> <li data-xf-list-type="ul"><strong>It will close all programs</strong> when run, so make sure you have <strong>saved all your work</strong> before you begin.</li> <li data-xf-list-type="ul">Click the <strong>Start</strong> button to begin the process. Depending on how often you clean temp<br /> files, execution time should be anywhere from a few seconds to a minute<br /> or two. <strong>Let it run uninterrupted to completion</strong>.</li> <li data-xf-list-type="ul">Once it's finished it should <strong>reboot your machine</strong>. If it does not, please <strong>manually reboot the machine</strong> yourself to ensure a complete clean.</li> </ul><p></p><p></p><p></p><p>Please download <strong><a href="http://www.bleepingcomputer.com/download/adwcleaner/" target="_blank"><span style="color: blue">AdwCleaner</span></a></strong> by Xplode and save to your Desktop.</p><p></p><p>Double click on <strong>AdwCleaner.exe</strong> to run the tool.</p><ul> <li data-xf-list-type="ul">Click on the <strong>Scan</strong> button.</li> <li data-xf-list-type="ul">After the scan has finished click on the <strong>Clean</strong> button.</li> </ul><p></p><p><span style="font-size: 10px">Press <strong>OK</strong> when asked to close all programs and follow the onscreen prompts.</span></p><p><span style="font-size: 10px">Press <strong>OK</strong> again to allow AdwCleaner to restart the computer and complete the removal process.</span></p><ul> <li data-xf-list-type="ul">After rebooting, a logfile report (<strong>AdwCleaner[S0].txt</strong>) will open automatically.</li> <li data-xf-list-type="ul">Post logfile will also be saved in the C:\AdwCleaner folder.</li> </ul><p></p><p></p><p></p><p>Re-run FRST, check Addition.txt and press Scan. Attach both reports...</p></blockquote><p></p>
[QUOTE="TwinHeadedEagle, post: 146955, member: 6533"] Good, virus is now completely removed. This was a very stubborn malware, cause it was needed several fixes to be completely removed. We need to do just a short final check if everything is ok now... Please download [url=http://oldtimer.geekstogo.com/TFC.exe][u]TFC by OldTimer[/u][/url] to your desktop [list][*]Please double-click [b]TFC.exe[/b] to run it. ([b]Note:[/b] If you are running on Vista, right-click on the file and choose [b]Run As Administrator[/b]). [*][b]It will close all programs[/b] when run, so make sure you have [b]saved all your work[/b] before you begin. [*]Click the [b]Start[/b] button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. [b]Let it run uninterrupted to completion[/b]. [*]Once it's finished it should [b]reboot your machine[/b]. If it does not, please [b]manually reboot the machine[/b] yourself to ensure a complete clean.[/list] Please download [b][url=http://www.bleepingcomputer.com/download/adwcleaner/][color=blue]AdwCleaner[/color][/url][/b] by Xplode and save to your Desktop. Double click on [b]AdwCleaner.exe[/b] to run the tool. [list][*]Click on the [b]Scan[/b] button. [*]After the scan has finished click on the [b]Clean[/b] button.[/list] [SIZE=2]Press [b]OK[/b] when asked to close all programs and follow the onscreen prompts. Press [b]OK[/b] again to allow AdwCleaner to restart the computer and complete the removal process.[/SIZE] [list][*]After rebooting, a logfile report ([b]AdwCleaner[S0].txt[/b]) will open automatically. [*]Post logfile will also be saved in the C:\AdwCleaner folder.[/list] Re-run FRST, check Addition.txt and press Scan. Attach both reports... [/QUOTE]
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