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Windows Malware Removal Help & Support
Trouble getting my pc clean due to a hostage virus
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<blockquote data-quote="nick89" data-source="post: 132997" data-attributes="member: 11817"><p>I have a hostage virus issue.</p><p></p><p>I have been locked out of my computer so I went online with another pc and made a hitman pro kickstart USB drive and started the infected pc.</p><p></p><p>I choose option 1 and the pc loads and then I choose to start windows normally as if I choose safe mode with networking the pc just shut down.</p><p></p><p>Anyways the pc loads up a command prompt box loads and then the virus screen and then the hitman pro programme I choose to run it and install it and I click next but then the programme just says </p><p></p><p>'no internet connection'</p><p></p><p>I would be hugely grateful if anyone can help me, this is the first site I have joined so I am more the willing to just listen to the one person and give as much info as possible.</p><p></p><p>I tried to add this thread but it says I have to answer the question about the OTL LOG and aswMBR LOG first so I have checked them but I have not provided a log.</p></blockquote><p></p>
[QUOTE="nick89, post: 132997, member: 11817"] I have a hostage virus issue. I have been locked out of my computer so I went online with another pc and made a hitman pro kickstart USB drive and started the infected pc. I choose option 1 and the pc loads and then I choose to start windows normally as if I choose safe mode with networking the pc just shut down. Anyways the pc loads up a command prompt box loads and then the virus screen and then the hitman pro programme I choose to run it and install it and I click next but then the programme just says 'no internet connection' I would be hugely grateful if anyone can help me, this is the first site I have joined so I am more the willing to just listen to the one person and give as much info as possible. I tried to add this thread but it says I have to answer the question about the OTL LOG and aswMBR LOG first so I have checked them but I have not provided a log. [/QUOTE]
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