Trying to remove SvcHost.exe
- Thread starter Drew Marine
- Start date
- Mar 8, 2013
- 22,627
Hello,
They call me TwinHeadedEagle around here, and I'll be working with you.
Before we start please read and note the following:
Rules and policies
We won't support any piracy.
That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!
The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!
Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.
Both reports are Addition.txt, you need to attach real FRST.txt
They call me TwinHeadedEagle around here, and I'll be working with you.
Before we start please read and note the following:
- At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
- Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
- Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
- Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.
- All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
- If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
- I visit forum several times at day, making sure to respond to everyone's topic as fast as possible. But bear in mind that I have private life like everyone and I cannot be here 24/7. So please be patient with me. Also, some infections require less, and some more time to be removed completely, so bear this in mind and be patient.
- Please stay with me until the end of all steps and procedures and I declare your system clean. Just because there is a lack of symptoms does not indicate a clean machine. If you solved your problem yourself, set aside two minutes to let me know.
- Please attach all report using
button below. Doing this, you make it easier for me to analyze and fix your problem.
- Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay for the repair.
- If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
We won't support any piracy.
That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!
The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!
Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.
Both reports are Addition.txt, you need to attach real FRST.txt
- Mar 8, 2013
- 22,627
Download attached fixlist.txt file and save it to the Desktop:
Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!
- Right-click on
icon and select
Run as Administrator to start the tool.
(XP users click run after receipt of Windows Security Warning - Open File). - Press the Fix button just once and wait.
- If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
- When finished FRST will generate a log on the Desktop, called Fixlog.txt.
Please attach it to your reply.
This is a very powerful tool that should be used only if advised by Malware Analyst.
Do not run ComboFix on your own!
Referring to this instruction, please download ComboFix by sUBs and save it to your desktop.
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.
- Right-click on
icon and select
Run as Administrator to start the tool.
- Accept the disclaimer and agree if prompted to install Recovery Console.
- Do not take any actions while ComboFix goes through your System - it may cause it to stall!
- This scan may take some time!
- When finished - it will display a logfile (located also on your main drive, usually C:\ComboFix.txt).
Include that log in your next reply.
- Mar 8, 2013
- 22,627
No long procedures without any cause and no loss of network connection due to timeout. So far so good. I'll try for another day before declaring victory. Will write again tomorrow after further experience.
- Mar 8, 2013
- 22,627
Everything seems to be working fine; no interruptions, strange shutdowns or persistent processes. Thanks for your help. Do donations go to you or are they shared among the experts?
- Mar 8, 2013
- 22,627
Yes, donations go to me.
Glad I could help. We will delete all used tools and I'll give you some tips to harden your security and learn how to protect yourself
MUST READ - security tips:
MUST READ - general maintenance:
In order to stay protected it is very important that you regularly update all of your software. Cybercriminals depend on the apathy of users around software updates to keep their malicious endeavor running.
Operating systems, such as Windows, and applications, such as Adobe Reader or JAVA, are used by tens of millions of computers and devices around the world, making them a huge target for cybercriminals. Downloading updates and installing them can sometimes be tedious, but the advantages you get from the updates are certainly worth it.
CCleaner - to clean unneeded temporary files.
Malwarebytes' Anti-Malware - to scan your system from time to time in search for malware.
Malwarebytes' Anti-Exploit - to prevent plenty of mostly exploited vulnerabilities.
McShield - to prevent infections spread by removable media.
Unchecky - to prevent from installing additional foistware, implemented in legitimate installations.
Adblock - to surf the web without annoying ads!
Download DelFix by Xplode and save it to your desktop.
Tool deletes old system restore points and create a fresh system restore point after cleaning.
Stay safe,
TwinHeadedEagle
Glad I could help. We will delete all used tools and I'll give you some tips to harden your security and learn how to protect yourself
Recommended reading:
- Computer Security - a short guide to staying safer online.
- Simple and easy ways to keep your computer safe and secure on the Internet
The Importance of Software Updating:
In order to stay protected it is very important that you regularly update all of your software. Cybercriminals depend on the apathy of users around software updates to keep their malicious endeavor running.
Operating systems, such as Windows, and applications, such as Adobe Reader or JAVA, are used by tens of millions of computers and devices around the world, making them a huge target for cybercriminals. Downloading updates and installing them can sometimes be tedious, but the advantages you get from the updates are certainly worth it.
Recommended additional software:
Post-cleanup procedures:
Download DelFix by Xplode and save it to your desktop.
- Run the tool by right click on the
icon and Run as administrator option.
- Make sure that these ones are checked:
- Remove disinfection tools
- Purge system restore
- Reset system settings
- Push Run and wait until the tool completes his work.
- All tools we used should be gone. Tool will create an report for you (C:\DelFix.txt)
Tool deletes old system restore points and create a fresh system restore point after cleaning.
My help is free for everybody.
If you're happy with the help provided and/or wish to buy me a beer for the assistance you received, then you can consider a donation:
Thank you!
If you're happy with the help provided and/or wish to buy me a beer for the assistance you received, then you can consider a donation:
Thank you!
Stay safe,
TwinHeadedEagle
Guess I spoke too soon. Came back to my computer after being gone for 1 hour. Unresponsive with black screen; no response to attempts to start task manager to see what was going on. Tried until got the beep for too much unprocessed input. Shut down machine after 20 minutes of non-response.
Rebooted to send this to you. What's next?
Rebooted to send this to you. What's next?
Previously, I had returned after 1 hour to a black screen. Attempts to start Task Manager were unsuccessful and after getting the beeps from too much in the input queue I waited 20 minutes. Still constant I/O to the disk drive and unresponsive so I shut it down.
What now? {prior post was actually after this one by a few hours]
What now? {prior post was actually after this one by a few hours]
- Mar 8, 2013
- 22,627
Use the Windows Error Checking utility (Check Disk), with the options to fix file system errors and scan the disk surface for errors, attempt recovery of data and repair the disk:
A log of the disk check is recorded only if the scheduled re-start is used, and only for drives on the same HDD as the Operating System.
To open Event Viewer and view the log:
- Click the "Windows Orb" Start button, then click Computer.
- Right-click on the drive that you wish to check > Properties > Tools tab
- In the "Error checking" section, click on Check now.
- Place a checkmark in both boxes > Start.
- If the disk you have chosen is the Windows system disk:
- A message will notify you that a restart is necessary ask "Do you want to check for hard disk errors the next time you start your computer?".
- Click Schedule disk check > OK and close all windows.
- Re-start the computer. The disk will be checked when the system boots.
- This will take some time to run and at times may appear stalled but just let it run.
- When the disk check is complete, the system will re-start automatically and load Windows.
A log of the disk check is recorded only if the scheduled re-start is used, and only for drives on the same HDD as the Operating System.
To open Event Viewer and view the log:
- Click the "Windows Orb" Start button -> type "eventvwr" without the quotes -> press the key.
- The Event Viewer window will open.
- In the left pane, expand "Windows Logs" and then click on Application.
- In the right pane, at the top, click on the column heading Source to sort the list alphabetically.
- Look in the Source column for "Wininit", with an entry corresponding to the date and time of the disk check.
- Click on that Wininit entry to select it.
- On the top main menu, click Action > Copy > Copy Details as Text.
- Paste the contents into your next reply.
I went through the process and found no file with the date today. After repeating the entire sequence again there still was no such file created. I did use the scheduler and the restart and the disk scanned is the C drive where everything is I believe.
Not sure what I may be doing wrong. I checked the system date to make sure it was 8/10/15 and it was. No log entry with that date.
Not sure what I may be doing wrong. I checked the system date to make sure it was 8/10/15 and it was. No log entry with that date.
- Mar 8, 2013
- 22,627
So far this morning it seems to be working fine. Should I proceed with the clean-up tasks you mentioned when we thought we were done before?
- Mar 8, 2013
- 22,627
OK, two days with no odd processing or interruptions. I will proceed with the additional security and clean-up tasks that you suggested. Thank you again for your help and patience.
Andy
Andy
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