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Windows Malware Removal Help & Support
Unable to connect to Wifi after removing PremierOpinion and Santivirus-protection-lite adware
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<blockquote data-quote="Alena" data-source="post: 882745" data-attributes="member: 87634"><p>Two days ago the performance of my laptop decreased rapidly. I discovered that i had PremierOpinion on my laptop. I was not able to uninstall the program, so i used <strong><a href="https://malwaretips.com/download-revouninstaller" target="_blank">Revo Uninstaller Free</a> suggested in the </strong>blog.</p><p></p><p>I also discovered santivirus-protection-lite. I used So Malwarebytes Free, HitmanPro and AdwCleaner to remove some of its files. I noticed that some of its files were still on my computer. I was able then just to delete them and emptied the recycling bin.</p><p></p><p>Unfortunately, although i am connected to network on my laptop, i am not able to connect to the Wifi any more. I have Windows 10 installed on my laptop.</p><p></p><p>When i restarted my laptop, it would keep going back to the safe mode. So i had to use StartUp repair to fix that issue. </p><p></p><p>When i run Windows Network Diagnostics, it said at first that Malwarebytes didn't support https. Now even that message is not displayed.</p><p></p><p>I wanted to do an additional scan with Zemana AntiMalware and download the Farbar Recovery Scan Tool, but i am not able to access the Internet in the safe mode anymore.</p><p></p><p>I would be really grateful if you could help me please. Thank you very much</p></blockquote><p></p>
[QUOTE="Alena, post: 882745, member: 87634"] Two days ago the performance of my laptop decreased rapidly. I discovered that i had PremierOpinion on my laptop. I was not able to uninstall the program, so i used [B][URL='https://malwaretips.com/download-revouninstaller']Revo Uninstaller Free[/URL] suggested in the [/B]blog. I also discovered santivirus-protection-lite. I used So Malwarebytes Free, HitmanPro and AdwCleaner to remove some of its files. I noticed that some of its files were still on my computer. I was able then just to delete them and emptied the recycling bin. Unfortunately, although i am connected to network on my laptop, i am not able to connect to the Wifi any more. I have Windows 10 installed on my laptop. When i restarted my laptop, it would keep going back to the safe mode. So i had to use StartUp repair to fix that issue. When i run Windows Network Diagnostics, it said at first that Malwarebytes didn't support https. Now even that message is not displayed. I wanted to do an additional scan with Zemana AntiMalware and download the Farbar Recovery Scan Tool, but i am not able to access the Internet in the safe mode anymore. I would be really grateful if you could help me please. Thank you very much [/QUOTE]
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