- Aug 1, 2016
- 3
Hello,
I'm visiting a family member in Russia whose computer seems to have several Trojans, as well as a large number of adware and malware programs installed.
I first tried installing malwarebytes but the installation instantly stops and tells me that it cannot create a temp file as access is denied.
This happens with every security program I've tried to install.
This also happens in safe mode.
When I tried running TDSSKiller, nothing happened. No windows opened.
When I tried running ESET online scanner, it tells me I'm not connected to the Internet.
HitmanPro shows the following:
ASEC
jnsoB714.tmp
IIlaYZ.exe
hnsyD188.tmp
knsxBCA9.tmp
qnsr6FC5.tmp
TextEditor.exe
casrss.exe
ZaharGameBrowser.exe
Dripsunhold.dll
Fasehome.dll
MediaDownloaderSetup.exe
testnextversion.exe
7CTQRC1XCE.exe
B9FE.tmp.exe
KuaizipSetup_long_1.exe
6912.temp.exe
F44E.tmp.exe
SSFK.exe
ssfkupdate0801[1].exe
Everything.exe
qks.exe
help.exe
IDH.dll
KuaiZip_Setup_long_1.exe
E3F8.tmp.exe
Uninstall.exe
D0AC.tmp.exe
AF55.tmp.exe
D220.tmp.exe
7E07.tmp.exe
OfferInstaller.exe
fsd7417.exe
2896.tmp.exe
After the free 30 day trial activation, I am not able to run HitmanPro to remove those threats. It's stuck on the activation page and says it's not activated.
Any help would be greatly appreciated.
I'm visiting a family member in Russia whose computer seems to have several Trojans, as well as a large number of adware and malware programs installed.
I first tried installing malwarebytes but the installation instantly stops and tells me that it cannot create a temp file as access is denied.
This happens with every security program I've tried to install.
This also happens in safe mode.
When I tried running TDSSKiller, nothing happened. No windows opened.
When I tried running ESET online scanner, it tells me I'm not connected to the Internet.
HitmanPro shows the following:
ASEC
jnsoB714.tmp
IIlaYZ.exe
hnsyD188.tmp
knsxBCA9.tmp
qnsr6FC5.tmp
TextEditor.exe
casrss.exe
ZaharGameBrowser.exe
Dripsunhold.dll
Fasehome.dll
MediaDownloaderSetup.exe
testnextversion.exe
7CTQRC1XCE.exe
B9FE.tmp.exe
KuaizipSetup_long_1.exe
6912.temp.exe
F44E.tmp.exe
SSFK.exe
ssfkupdate0801[1].exe
Everything.exe
qks.exe
help.exe
IDH.dll
KuaiZip_Setup_long_1.exe
E3F8.tmp.exe
Uninstall.exe
D0AC.tmp.exe
AF55.tmp.exe
D220.tmp.exe
7E07.tmp.exe
OfferInstaller.exe
fsd7417.exe
2896.tmp.exe
After the free 30 day trial activation, I am not able to run HitmanPro to remove those threats. It's stuck on the activation page and says it's not activated.
Any help would be greatly appreciated.