This virus came to me awhile back and I thought I had the resources to defeat it so for awhile I have been attempting to get rid of it myself. At this point I have turned to professional help because all of my resources are exhausted. The program is called Mysafesavings, running some sort of msi.exe. The trick with this one is that when you try to stop the program it ends for .5 seconds then instantly comes back. If you need I can do some diagnostic tests to help you see better.
Undeletable virus/pup?
- Thread starter Dragon0890
- Start date
- Mar 8, 2013
- 22,627
Hello,
Please download Farbar Recovery Scan Tool and save it to your desktop.
Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.
Please download Farbar Recovery Scan Tool and save it to your desktop.
Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.
- Double-click to run it. When the tool opens click Yes to disclaimer.
- Press Scan button.
- It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
- The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
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