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<blockquote data-quote="Fiery" data-source="post: 103438" data-attributes="member: 9">Open OTL. Under custom scan/fixes, copy and paste the following:&nbsp;&nbsp;Then click Run Fix. Post the log afterwards. Then if your parents have a USB, Download Farbar Recovery Scan Tool from the below link:&nbsp;&lt;ul&gt;&lt;li&gt;For x32 (x86) bit systems download &lt;a title=&quot;External link&quot; href=&quot;http://download.bleepingcomputer.com/farbar/FRST.exe&quot; rel=&quot;nofollow external&quot;&gt;&lt;&gt;Farbar Recovery Scan Tool&lt;/&gt;&lt;/a&gt; and save it to a flash drive.&nbsp;For x64 bit systems download &lt;a title=&quot;External link&quot; href=&quot;http://download.bleepingcomputer.com/farbar/FRST64.exe&quot; rel=&quot;nofollow external&quot;&gt;&lt;&gt;Farbar Recovery Scan Tool x64&lt;/&gt;&lt;/a&gt; and save it to a flash drive.&lt;/li&gt;&nbsp;Also download<a href="http://www.bleepingcomputer.com/download/listparts/dl/77/" target="_blank"> List Parts</a>&lt;li&gt;Plug the flashdrive into the infected PC.&lt;/li&gt;&nbsp;In the Reatogo Desktop (using the bootable CD we made ealier), click start &gt; computer. Navigate to the USB drive.
<ul>
<li data-xf-list-type="ul">Locate the flash drive with FRST and double click</li>
<li data-xf-list-type="ul">The tool will start to run.</li>
<li data-xf-list-type="ul">When the tool opens click Yes to disclaimer.</li>
<li data-xf-list-type="ul">Press Scan button.</li>
<li data-xf-list-type="ul">It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.</li>
<li data-xf-list-type="ul">Next click List Parts and then click Scan 
It will make a log Results.txt on the flash drive. Please copy and paste it to your reply.</li>
</ul></blockquote>

[QUOTE="Fiery, post: 103438, member: 9"] Open OTL. Under [b]custom scan/fixes[/b], copy and paste the following: Then click [b]Run Fix[/b]. Post the log afterwards. Then if your parents have a USB, Download Farbar Recovery Scan Tool from the below link: <ul><li>For x32 (x86) bit systems download <a title="External link" href="http://download.bleepingcomputer.com/farbar/FRST.exe" rel="nofollow external"><[b]>Farbar Recovery Scan Tool</[b]></a> and save it to a flash drive. For x64 bit systems download <a title="External link" href="http://download.bleepingcomputer.com/farbar/FRST64.exe" rel="nofollow external"><[b]>Farbar Recovery Scan Tool x64</[b]></a> and save it to a flash drive.</li> Also download[url=http://www.bleepingcomputer.com/download/listparts/dl/77/] List Parts[/url] <li>Plug the flashdrive into the infected PC.</li> In the Reatogo Desktop (using the bootable CD we made ealier), click start > computer. Navigate to the USB drive.[list] [*]Locate the flash drive with FRST and double click [*]The tool will start to run. [*]When the tool opens click Yes to disclaimer. [*]Press [b]Scan[/b] button. [*]It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply. [*]Next click List Parts and then click [b]Scan [/b] It will make a log Results.txt on the flash drive. Please copy and paste it to your reply.[/list][/b][/b][/b][/b] [/QUOTE]

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