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Windows 10
Update problems. (0x80073701) error
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<blockquote data-quote="Junglist" data-source="post: 1116577" data-attributes="member: 65927"><p>A few times during shut-down my parent’s PC has displayed a blue screen with a message stating “Getting Windows Ready Don't Turn off Your Computer.” Nothing appears to happen and then about 2 hours later it shuts down. I’ve also noticed that I cannot get windows updates to work. The update gets to 20% and then (0x80073701) error appears.</p><p></p><p>After some searching I carried out the following fixes which haven’t worked;</p><p></p><p>Windows Update Troubleshooter</p><p></p><p>Restart Windows Update services</p><p></p><p>Reset Winsock component</p><p></p><p>Flush DNS cache</p><p></p><p>I followed these instructions; <u><a href="https://www.tenforums.com/tutorials/24742-reset-windows-update-windows-10-a.html" target="_blank">Reset Windows Update in Windows 10</a></u></p><p></p><p>I also followed these instructions; <u>[URL unfurl="true"]https://support.microsoft.com/en-gb/topic/when-trying-to-install-updates-from-windows-update-you-might-receive-updates-failed-there-were-problems-installing-some-updates-but-we-ll-try-again-later-with-errors-0x80073701-0x800f0988-e74b3505-f054-7f15-ec44-6ec0ab15f3e0[/URL]</u></p><p></p><p>I’d like this PC to continue working until the end of the year when hopefully I will have built a new PC.</p><p></p><p>Any help is much appreciated.</p></blockquote><p></p>
[QUOTE="Junglist, post: 1116577, member: 65927"] A few times during shut-down my parent’s PC has displayed a blue screen with a message stating “Getting Windows Ready Don't Turn off Your Computer.” Nothing appears to happen and then about 2 hours later it shuts down. I’ve also noticed that I cannot get windows updates to work. The update gets to 20% and then (0x80073701) error appears. After some searching I carried out the following fixes which haven’t worked; Windows Update Troubleshooter Restart Windows Update services Reset Winsock component Flush DNS cache I followed these instructions; [U][URL='https://www.tenforums.com/tutorials/24742-reset-windows-update-windows-10-a.html']Reset Windows Update in Windows 10[/URL][/U] I also followed these instructions; [U][URL unfurl="true"]https://support.microsoft.com/en-gb/topic/when-trying-to-install-updates-from-windows-update-you-might-receive-updates-failed-there-were-problems-installing-some-updates-but-we-ll-try-again-later-with-errors-0x80073701-0x800f0988-e74b3505-f054-7f15-ec44-6ec0ab15f3e0[/URL][/U] I’d like this PC to continue working until the end of the year when hopefully I will have built a new PC. Any help is much appreciated. [/QUOTE]
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