Troubleshooting Upgrade problem from Windows 8.1 to 10

[Jashin]

I have Windows 8.1 64 bit( HP laptop).
I wanted to upgrade to Windows 10( why not i said).
After the installation of W10 during the last restart of my pc it stocked on the welcome screen, then proceeding to the desktop and then again on the welcome screen and the screen was going on and off instantly. I tried to restart pc etc etc but nothing happened. So i formated the pc and went back to W8.1.
Any ideas?

 

[tim one]

How you've run the upgrade?
Best method is clean install by formatting the Windows 8.1 partition and installing Windows 10 via boot from DVD.

 

[Jashin]

i downloaded it from microsoft. i just followed the instructions. I didnt want to lose my files dude. i just opened the upgrade programme

 

[Exterminator]

Download the media Creation Tool
Go here Windows 10

Or use this download link Windows 10

Run the Tool and choose Upgrade or create installation media for another PC(I prefer a clean install and creating a bootable USB so I choose to create the installation media for another PC)


Fill in the choices you can also choose to create one for both 32/64 bit

Choose what you want to use a USB or DVD.I prefer USB as some laptops and PC's won't boot from a DVD


Upgrade will ask you what you want to keep or clean install.
If you have files you want to keep I would back them up on a external drive,cloud storage or another drive on your PC.
Once backed up you can do a clean install which is the preferable method to avoid installation problems.

 

[Svoll]

If what @Exterminator stated didn't work for you, which is unlikely.

Something that worked for me with broken USB port and no DVD drive was to extract the the ISO into the C: drive and run the setup.exe from there. Once again back up first and give that a try. Good Luck and hope you fix your issue!

 

[askmark]

@Jashin Two things to check:

1. Is your laptop Windows 10 compatible? Check the HP support site.
2. Is there a newer BIOS version available? Depending on the age of your laptop it may need a BIOS upgrade to make it Windows 10 compatible

Good luck

 

[Anker_by]

Some people they use updated app by microsoft but sometimes can be stock...