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<blockquote data-quote="Fiery" data-source="post: 123004" data-attributes="member: 9"><p>Hi, </p><p></p><p>If you want, you can run the following scans for assurance.</p><p></p><p>Download <strong>Malwarebytes Anti-Rootkit</strong> from <a href="http://downloads.malwarebytes.org/file/mbar" target="_blank">here</a> to your Desktop</p><ul> <li data-xf-list-type="ul">Unzip the contents to a folder on your Desktop.</li> <li data-xf-list-type="ul">Open the folder where the contents were unzipped and run <strong>mbar.exe</strong></li> <li data-xf-list-type="ul">Follow the instructions in the wizard to<strong> update</strong> and allow the program to <strong>scan</strong> your computer for threats.</li> <li data-xf-list-type="ul">Make sure there is a check next to <strong>Create Restore Point</strong> and click the<strong> Cleanup</strong> button to remove any threats. Reboot if prompted to do so.</li> <li data-xf-list-type="ul">After the reboot, perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If there are threats, click <strong>Cleanup</strong> once more and reboot.</li> <li data-xf-list-type="ul">When done, please post the two logs in the <strong>MBAR folder</strong>(<span style="color: #FF0000">mbar-log.txt</span> and <span style="color: #FF0000">system-log.txt</span>)</li> </ul><p></p><p>Run <span style="color: blue"><strong><a href="http://www.eset.eu/online-scanner" target="_blank">Eset NOD32 Online AntiVirus here</a></strong></span></p><p></p><p><strong>Note:</strong> You will need to use Internet Explorer for this scan.</p><p><strong>Vista / 7 users:</strong> You will need to to right-click on the Internet Explorer icon and select <strong>Run as Administrator</strong> </p><ul> <li data-xf-list-type="ul">Tick the box next to <strong>YES, I accept the Terms of Use</strong>.</li> <li data-xf-list-type="ul">Click <strong>Start </strong></li> <li data-xf-list-type="ul">When asked, allow the activex control to install</li> <li data-xf-list-type="ul">Disable your current antivirus software. You can usually do this with its Notfication Tray icon near the clock.</li> <li data-xf-list-type="ul">Make sure that the option "<strong>Remove found threats</strong>" is <u>Un-checked</u>, and the following <strong>Advance Settings</strong> are <u>Checked</u><ul> <li data-xf-list-type="ul"><strong>Scan unwanted applications</strong></li> <li data-xf-list-type="ul"><strong>Scan for potentially unsafe applications</strong></li> <li data-xf-list-type="ul"><strong>Enable Anti-Stealth Technology</strong></li> </ul></li> <li data-xf-list-type="ul">Click <strong>Scan</strong></li> <li data-xf-list-type="ul">Wait for the scan to finish</li> <li data-xf-list-type="ul">When the scan is done, if it shows a screen that says "Threats found!", then click "List of found threats", and then click "Export to text file..."</li> <li data-xf-list-type="ul">Save that text file on your desktop. Copy and paste the contents of that log in your next reply to this topic.</li> <li data-xf-list-type="ul">The log can also be found in <strong>logfile located at C:\Program Files\ESET\Eset Online Scanner\log.txt</strong></li> </ul></blockquote><p></p>
[QUOTE="Fiery, post: 123004, member: 9"] Hi, If you want, you can run the following scans for assurance. Download [b]Malwarebytes Anti-Rootkit[/b] from [url=http://downloads.malwarebytes.org/file/mbar]here[/url] to your Desktop [list] [*]Unzip the contents to a folder on your Desktop. [*]Open the folder where the contents were unzipped and run [b]mbar.exe[/b] [*]Follow the instructions in the wizard to[b] update[/b] and allow the program to [b]scan[/b] your computer for threats. [*]Make sure there is a check next to [b]Create Restore Point[/b] and click the[b] Cleanup[/b] button to remove any threats. Reboot if prompted to do so. [*]After the reboot, perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If there are threats, click [b]Cleanup[/b] once more and reboot. [*]When done, please post the two logs in the [b]MBAR folder[/b]([color=#FF0000]mbar-log.txt[/color] and [color=#FF0000]system-log.txt[/color])[/list] Run [color=blue][b][url=http://www.eset.eu/online-scanner]Eset NOD32 Online AntiVirus here[/url][/b][/color] [b]Note:[/b] You will need to use Internet Explorer for this scan. [b]Vista / 7 users:[/b] You will need to to right-click on the Internet Explorer icon and select [b]Run as Administrator[/b] [list] [*]Tick the box next to [b]YES, I accept the Terms of Use[/b]. [*]Click [b]Start [/b] [*]When asked, allow the activex control to install [*]Disable your current antivirus software. You can usually do this with its Notfication Tray icon near the clock. [*]Make sure that the option "[b]Remove found threats[/b]" is [u]Un-checked[/u], and the following [b]Advance Settings[/b] are [u]Checked[/u] [list][*][b]Scan unwanted applications[/b] [*][b]Scan for potentially unsafe applications[/b] [*][b]Enable Anti-Stealth Technology[/b][/list] [*]Click [b]Scan[/b] [*]Wait for the scan to finish [*]When the scan is done, if it shows a screen that says "Threats found!", then click "List of found threats", and then click "Export to text file..." [*]Save that text file on your desktop. Copy and paste the contents of that log in your next reply to this topic. [*]The log can also be found in [b]logfile located at C:\Program Files\ESET\Eset Online Scanner\log.txt[/b] [/list] [/QUOTE]
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