We are glad to see
Zoom’s announcement today that it plans to
offer end-to-end encryption to all its users, not just those with paid subscriptions. Zoom
initially stated it would develop end-to-end encryption as a premium feature. Now, after 20,000 people signed on to
EFF and Mozilla’s open letter to Zoom, Zoom has done the right thing, changed course, and taken a big step forward for privacy and security.
Other enterprise companies like
Slack,
Microsoft, and Zoom’s direct competitor
Cisco should follow suit and recognize, in the Zoom announcement’s words, “
the legitimate right of all users to privacy” on their services. Companies have a prerogative to charge more money for an advanced product, but best-practice privacy and security features should not be restricted to users who can afford to pay a premium.