viral icons and scrolling

[Artisan]

Hope you can help. Many many hours in my setup-really hoping not to have start over.

 

[TwinHeadedEagle]

I am currently away from home, will respond within 2 hours.

 

[Artisan]

I am currently away from home, will respond within 2 hours.

THANKS.........

 

[TwinHeadedEagle]

What is your current problem?

 

[Artisan]

What is your current problem?

same --icons and scrolling ok for 1 day to 1 week then problem starts again

 

[TwinHeadedEagle]

1. Please download ComboFix by sUBs from here and save it to your Desktop.
If you are unsure how ComboFix works please read this guide carefully.
Note: ComboFix must be downloaded to your Desktop.

--------------------------------------------------------------------
2. Temporarily disable your AntiVirus program, usually via a right click on the System Tray icon. They may interfere with Combofix.
If you are unsure how to do this please read this or this Instruction.

--------------------------------------------------------------------
3. Run ComboFix. Click on I Agree!

- ComboFix will display DISCLAIMER of warranty on software.
By clicking I Agree ComboFix shall continue.
- ComboFix will check if there is a newer version of ComboFix available.
Click Yes if prompted to download.
-If Recovery Console is not installed, ComboFix will offer download & installation.
Click Yes to allow ComboFix to install Recovery Console.
- ComboFix will scan your computer in stages, total of 50 stages.
Do not mouse-click around while ComboFix is running.
Note:If you see a message like "Illegal operation attempted on a registry key that has been marked for deletion" just restart your computer.

--------------------------------------------------------------------
4. When the tool is finished, it will produce a log report for you. (typical location: C:\ComboFix.txt )
Attach log reports ( ComboFix.txt) back to topic.

 

[Artisan]

OK posted Combofix log: log.txt as 5th attached file. Greek to me.. Day one ,no icon/scroll issues.

 

[TwinHeadedEagle]

System seems clean, how is the situation now?

 

[Artisan]

System seems clean, how is the situation now?

Computer working fine last two days--I installed Sandboxie abut a week ago then realized I needed to tweek it -set it up to auto delete any crap on closer. I'll keep you updated.If computer stays healthy another 7 days-till 14th June-- I'll be greatly relieved- this has been going on for months. I've been spending more time cleaning ,scanning etc.than just using the machine.

I've wondered if there was/is something on computer that reinfects when connected to internet. Is this something Sandboxie would keep in check?

So for now nothing else to do but wait ??

 

[TwinHeadedEagle]

Ok, pc is clean...i don't have anything more to give you.


• The following will implement some post-cleanup procedures:

=> Please download DelFix by Xplode to your Desktop.

Run the tool and check the following boxes below;

Remove disinfection tools

Create registry backup

Purge System Restore
Click Run button and wait a few seconds for the programme completes his work.
At this point all the tools we used here should be gone. Tool will create an report for you (C:\DelFix.txt)

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.

 

[Artisan]

Ok, pc is clean...i don't have anything more to give you.


• The following will implement some post-cleanup procedures:

=> Please download DelFix by Xplode to your Desktop.

Run the tool and check the following boxes below;

Remove disinfection tools

Create registry backup

Purge System Restore
Click Run button and wait a few seconds for the programme completes his work.
At this point all the tools we used here should be gone. Tool will create an report for you (C:\DelFix.txt)

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.

turned on Dell machine 4AM this morning 6-7-14 and icon and scroll issue back.ran malwarebytes,spybot,Norton a,crap claleaner finally combofix but problem persists--HELP!

 

[TwinHeadedEagle]

PC is clean, I don't know how to help you further. Open your topic here --> http://malwaretips.com/forums/troubleshooting-software-questions-and-help.18/

Someone will assist you...