Troubleshoot Virus in the core

Infected operating system
Chrome,Google, Android the latest.
Infected device
Nokia 1.3 android mobile
Infected device issues
Keeps saying I'm not connected to the internet.
Steps taken to remove the infection
Factory restore, tried rebooting and nothing worked

Joanne44

New Member
Thread author
Jun 23, 2021
1
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Help, I've got some virus that's stealing all my data and changing my info. I've factory restored that many times. Mm to phone won't run in safe mode either and to try and reboot it's just an android dead with an explanation mark. My phones been running really hot. Please help.