Troubleshoot Virus in the core

[Joanne44]

Help, I've got some virus that's stealing all my data and changing my info. I've factory restored that many times. Mm to phone won't run in safe mode either and to try and reboot it's just an android dead with an explanation mark. My phones been running really hot. Please help.

 

[ZeePriest]

Have you tried a hard reset? If not then go ahead try it but first back up your data. What phone are you using btw?