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Windows Malware Removal Help & Support
what kind of malware do I have
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<blockquote data-quote="TwinHeadedEagle" data-source="post: 717718" data-attributes="member: 6533"><p>I do not see obvious signs of infection. Let's check deeper:</p><p></p><p></p><p><img src="https://sites.google.com/site/cannedfixes/malwarebytes-anti-malware/51a46ae42d560-malwarebytes_anti_malware.png" alt="" class="fr-fic fr-dii fr-draggable " style="" /><strong><u><span style="color: blue">Scan with Malwarebytes' Anti-Malware</span></u></strong></p><p></p><p>Please download <a href="https://www.malwarebytes.com/mwb-download/thankyou/" target="_blank"><span style="color: #ff0000"><strong>Malwarebytes Anti-Malware</strong></span></a> and save it to your desktop.</p><ul> <li data-xf-list-type="ul">Install the progam.</li> <li data-xf-list-type="ul">Click the <strong>Scan</strong> tab, choose <strong>Threat Scan</strong> is checked and click <strong>Start Scan</strong>.</li> <li data-xf-list-type="ul">If threats are detected, click the <strong>Quarantine Selected</strong> button. You will now be prompted to reboot. Click <strong>Yes</strong>.</li> <li data-xf-list-type="ul">Upon completion of the scan (or after the reboot), click the <strong>Reports</strong> tab.</li> <li data-xf-list-type="ul">Double-click the <strong>Scan Log</strong>.</li> <li data-xf-list-type="ul">At the bottom click <strong>Export</strong> and choose <strong>Text file</strong>.</li> </ul><p>Save the file to your desktop and include its content in your next reply.</p><p></p><p></p><p></p><p><span style="color: #0000ff"> <strong><u><span style="font-size: 15px">Check Disk</span></u></strong></span></p><ul> <li data-xf-list-type="ul">Press the <img src="https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/WindowsKey.png" alt="" class="fr-fic fr-dii fr-draggable " style="" /> on your keyboard. Type <strong>cmd</strong> and right click >> <strong>Run as Administrator</strong>.</li> <li data-xf-list-type="ul">Copy/Enter the command below and press <strong>Enter:</strong></li> <li data-xf-list-type="ul">[code]chkdsk C: /r[/code]</li> <li data-xf-list-type="ul">You should get a message to schedule Check Disk at next system restart. Please type <strong>Y </strong>and press <strong>Enter</strong>.</li> <li data-xf-list-type="ul">All you should do now is to restart your PC and let the Check Disk process finish uninterrupted.</li> </ul><p><strong><span style="font-size: 15px">Check Disk report:</span></strong></p><ul> <li data-xf-list-type="ul"><span style="font-size: 15px">Press the <img src="https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/WindowsKey.png" alt="" class="fr-fic fr-dii fr-draggable " style="" /> + <strong>R</strong> on your keyboard at the same time. Type <strong>eventvwr</strong> and click <strong>OK</strong>.</span></li> <li data-xf-list-type="ul"><span style="font-size: 15px">In the left panel, expand <strong>Windows Logs</strong> and then click on <strong>Application</strong>.</span></li> <li data-xf-list-type="ul"><span style="font-size: 15px">Now, on the right side, click on <strong>Filter Current Log</strong>.</span></li> <li data-xf-list-type="ul"><span style="font-size: 15px">Under <strong>Event Sources</strong>, check only <strong>Wininit </strong>and click <strong>OK</strong>.</span></li> <li data-xf-list-type="ul"><span style="font-size: 15px">Now you'll be presented with one or multiple <strong>Wininit </strong>logs.</span></li> <li data-xf-list-type="ul"><span style="font-size: 15px">Click on an entry corresponding to the date and time of the disk check.</span></li> <li data-xf-list-type="ul"><span style="font-size: 15px">On the top main menu, click <strong>Action</strong> > <strong>Copy</strong> > <strong>Copy Details as Text</strong>.</span></li> <li data-xf-list-type="ul"><span style="font-size: 15px"><strong>Paste</strong> the contents into your next reply.</span></li> </ul></blockquote><p></p>
[QUOTE="TwinHeadedEagle, post: 717718, member: 6533"] I do not see obvious signs of infection. Let's check deeper: [IMG]https://sites.google.com/site/cannedfixes/malwarebytes-anti-malware/51a46ae42d560-malwarebytes_anti_malware.png[/IMG][B][U][COLOR=blue]Scan with Malwarebytes' Anti-Malware[/COLOR][/U][/B] Please download [URL='https://www.malwarebytes.com/mwb-download/thankyou/'][COLOR=#ff0000][B]Malwarebytes Anti-Malware[/B][/COLOR][/URL] and save it to your desktop. [LIST] [*]Install the progam. [*]Click the [B]Scan[/B] tab, choose [B]Threat Scan[/B] is checked and click [B]Start Scan[/B]. [*]If threats are detected, click the [B]Quarantine Selected[/B] button. You will now be prompted to reboot. Click [B]Yes[/B]. [*]Upon completion of the scan (or after the reboot), click the [B]Reports[/B] tab. [*]Double-click the [B]Scan Log[/B]. [*]At the bottom click [B]Export[/B] and choose [B]Text file[/B]. [/LIST] Save the file to your desktop and include its content in your next reply. [COLOR=#0000ff] [B][U][SIZE=4]Check Disk[/SIZE][/U][/B][/COLOR] [LIST]Press the [IMG]https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/WindowsKey.png[/IMG] on your keyboard. Type [B]cmd[/B] and right click >> [B]Run as Administrator[/B]. [*]Copy/Enter the command below and press [B]Enter:[/B] [*][code]chkdsk C: /r[/code] [*]You should get a message to schedule Check Disk at next system restart. Please type [B]Y [/B]and press [B]Enter[/B]. [*]All you should do now is to restart your PC and let the Check Disk process finish uninterrupted.[/LIST] [B][SIZE=4]Check Disk report:[/SIZE][/B] [LIST][*][SIZE=4]Press the [IMG]https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/WindowsKey.png[/IMG] + [B]R[/B] on your keyboard at the same time. Type [B]eventvwr[/B] and click [B]OK[/B].[/SIZE] [*][SIZE=4]In the left panel, expand [B]Windows Logs[/B] and then click on [B]Application[/B].[/SIZE] [*][SIZE=4]Now, on the right side, click on [B]Filter Current Log[/B].[/SIZE] [*][SIZE=4]Under [B]Event Sources[/B], check only [B]Wininit [/B]and click [B]OK[/B].[/SIZE] [*][SIZE=4]Now you'll be presented with one or multiple [B]Wininit [/B]logs.[/SIZE] [*][SIZE=4]Click on an entry corresponding to the date and time of the disk check.[/SIZE] [*][SIZE=4]On the top main menu, click [B]Action[/B] > [B]Copy[/B] > [B]Copy Details as Text[/B].[/SIZE] [*][SIZE=4][B]Paste[/B] the contents into your next reply.[/SIZE][/LIST] [/QUOTE]
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