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WhiteSmoke
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<blockquote data-quote="Jack" data-source="post: 133953" data-attributes="member: 1"><p>Ok, lets run these two scans:</p><p><span style="font-size: 15px">STEP 1: Run a computer scan with Malwarebytes Anti-Malware Free</span></p><ol> <li data-xf-list-type="ol">You can download Malwarebytes Anti-Malware Free from the below link.<br /> <a href="http://www.malwarebytes.org/products/malwarebytes_free" target="_blank"><strong>MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK</strong></a> <em>(This link will open a new web page from where you can download Malwarebytes Anti-Malware Free)</em></li> <li data-xf-list-type="ol">Double-click mbam-setup.exe and follow the prompts to install the program.</li> <li data-xf-list-type="ol">At the end, be sure a checkmark is placed next to <strong>Update Malwarebytes' Anti-Malware</strong> and <strong>Launch Malwarebytes' Anti-Malware</strong>, then click <strong>Finish</strong>. </li> <li data-xf-list-type="ol">Once the program has loaded, select <strong>Perform full scan</strong>, then click on the <strong>Scan</strong> button.</li> <li data-xf-list-type="ol"> When the scan is complete, click <strong>OK</strong>, then <strong>Show Results</strong> to view the results.</li> <li data-xf-list-type="ol">Be sure that everything is checked, and click <strong>Remove Selected</strong>.</li> <li data-xf-list-type="ol">When completed, a log will open in Notepad. Post the log back here.</li> </ol><hr /><p></p><p></p><p><span style="font-size: 18px">STEP 2: Run a scan with ESET Online Scanner</span></p><p><ol></p><p> <li>Download ESET Online Scanner utility from the below link</p><p><<strong>><a title="External link" href="http://download.eset.com/special/eos/esetsmartinstaller_enu.exe" rel="nofollow">ESET ONLINE SCANNER DOWNLOAD LINK</a></<strong>> <em>(This link will automatically download ESET Online Scanner on your computer.)</em></li></strong></strong></p><p><strong><strong> <li>Double click on the Eset installer program (esetsmartinstaller_enu.exe).</li></strong></strong></p><p><strong><strong> <li>Check <<strong>>Yes, I accept the Terms of Use</<strong>></li></strong></strong></strong></strong></p><p><strong><strong><strong><strong> <li>Click the <<strong>>Start</<strong>> button.</li></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong> <li>Check <<strong>>Scan archives</<strong>></li></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong> <li>Push the <<strong>>Start</<strong>> button.</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>When the scan completes, push <<strong>>List of found threats</<strong>></li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>Push <<strong>>Export to Text file </<strong>> and save the file to your desktop using a unique name, such as <<strong>>ESET Scan</<strong>>. Include the contents of this report in your next reply.Note - when ESET doesn't find any threats, no report will be created.</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>Push the <<strong>>back</<strong>> button.</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>Push <<strong>>Finish</<strong>></li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong></ol></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><hr /></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><span style="font-size: 15px"><strong>What's next?</strong></span></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><span style="font-size: 15px"></span></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><span style="font-size: 15px">Please add in your next reply:</span></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><span style="font-size: 15px">1. Malwarebytes Anti-Malware log</span></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><span style="font-size: 15px">2. ESET log</span></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><span style="font-size: 15px">3.Let me know if you had any problems with the above instructions and also <<strong>>let me know how things are running now!</<strong>></strong></strong></span></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p></blockquote><p></p>
[QUOTE="Jack, post: 133953, member: 1"] Ok, lets run these two scans: [SIZE=4]STEP 1: Run a computer scan with Malwarebytes Anti-Malware Free[/SIZE] [list=1][*]You can download Malwarebytes Anti-Malware Free from the below link. [url=http://www.malwarebytes.org/products/malwarebytes_free][b]MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK[/b][/url] [i](This link will open a new web page from where you can download Malwarebytes Anti-Malware Free)[/i] [*]Double-click mbam-setup.exe and follow the prompts to install the program. [*]At the end, be sure a checkmark is placed next to [b]Update Malwarebytes' Anti-Malware[/b] and [b]Launch Malwarebytes' Anti-Malware[/b], then click [b]Finish[/b]. [*]Once the program has loaded, select [b]Perform full scan[/b], then click on the [b]Scan[/b] button. [*] When the scan is complete, click [b]OK[/b], then [b]Show Results[/b] to view the results. [*]Be sure that everything is checked, and click [b]Remove Selected[/b]. [*]When completed, a log will open in Notepad. Post the log back here.[/list] [hr] [SIZE=5]STEP 2: Run a scan with ESET Online Scanner[/SIZE] <ol> <li>Download ESET Online Scanner utility from the below link <[b]><a title="External link" href="http://download.eset.com/special/eos/esetsmartinstaller_enu.exe" rel="nofollow">ESET ONLINE SCANNER DOWNLOAD LINK</a></[b]> <em>(This link will automatically download ESET Online Scanner on your computer.)</em></li> <li>Double click on the Eset installer program (esetsmartinstaller_enu.exe).</li> <li>Check <[b]>Yes, I accept the Terms of Use</[b]></li> <li>Click the <[b]>Start</[b]> button.</li> <li>Check <[b]>Scan archives</[b]></li> <li>Push the <[b]>Start</[b]> button.</li> <li>ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.</li> <li>When the scan completes, push <[b]>List of found threats</[b]></li> <li>Push <[b]>Export to Text file </[b]> and save the file to your desktop using a unique name, such as <[b]>ESET Scan</[b]>. Include the contents of this report in your next reply.Note - when ESET doesn't find any threats, no report will be created.</li> <li>Push the <[b]>back</[b]> button.</li> <li>Push <[b]>Finish</[b]></li> </ol> <hr /> [SIZE=4][b]What's next?[/b] Please add in your next reply: 1. Malwarebytes Anti-Malware log 2. ESET log 3.Let me know if you had any problems with the above instructions and also <[b]>let me know how things are running now!</[b]>[/b][/b][/SIZE][b][b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/hr] [/QUOTE]
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