Solved WIN32:MALWARE.GEN

Bill32

New Member
Thread author
Jan 29, 2018
2
AVG detected WIN32:malware.gen a week ago in a Windows update folder for fall creators update and could not delete it. Deleted entire folder manually. I ran as soon as possible the Malwarebytes recommended tools for this infection Malwarebytes, Hitmanpro, Emsisoft and ll seems clean now. Today received an email demanding money from rulesplay.com claiming to have my email contacts list, compromising information (false), and control of my computer, all of which could be true if malware.gen activated. There is no personal information on the email other than the adress. I will not pay, but what should I do? I have not yet allowed the win10 update to instal.
 

Attachments

  • FRST.txt
    74 KB · Views: 2
  • Addition.txt
    55.5 KB · Views: 1
  • screenshot of email.jpg
    screenshot of email.jpg
    313.5 KB · Views: 11

Bill32

New Member
Thread author
Jan 29, 2018
2
Thanks for checking - all seems working OK and no more spam.
Just to confuse matters it looks like I chose the one day to download Malwarebytes when they released a version that gobbled up all resources and caused crashes.
 

About us

  • MalwareTips is a community-driven platform providing the latest information and resources on malware and cyber threats. Our team of experienced professionals and passionate volunteers work to keep the internet safe and secure. We provide accurate, up-to-date information and strive to build a strong and supportive community dedicated to cybersecurity.

User Menu

Follow us

Follow us on Facebook or Twitter to know first about the latest cybersecurity incidents and malware threats.

Top