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Windows Malware Removal Help & Support
Win8 license & Kaspersky corruption, multiple issues
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<blockquote data-quote="daliena" data-source="post: 436583" data-attributes="member: 42778"><p>This started about 2 months ago. After troubleshooting it seemed like my profile image was corrupted and I have done sfc and chkdsk to perform repairs which were done successfully. However that did not last long. My Kaspersky databases were soon corrupted and numerous files of the Java based game I frequently play would get continuously corrupted. The game is Feed The Beast official modpack of Minecraft. The download source is trusted and comes from the ftb team website. I do not have any other games on my system. I don't download torrents or really any questionable software. I do have WinSCP and Putty thru which I connect to our game server for administration purposes (there is a WinSCP shortcut that was identified as infected by AdwCleaner and I use it daily to connect to server so maybe something is attaching itself to legitimate files...). I also use Firefox and Chrome often to research various things related to game mechanics, server plugins and troubleshooting online.This is the extend of the activities that are most frequent.</p><p></p><p>I tried reinstalling Kaspersky which fixed the issue for a little bit and it started again. After first Windows reinstall I created a couple of restore points. When things got bad enough to having multiple BSODs I decided to turn to my restore points and they were gone. So this has repeated a few times now and I have reinstalled my Windows about 3-4 times in this time period. After each reinstall there is a period while it works okay and then everything starts repeating again. Last reinstall I didn't even place most of my usual software (MediaMonkey, Adobe Creative Cloud - installation failed). And I keep all my files on external drive now which I also scanned with no issues.</p><p></p><p>This round I have new item - a few days after recent reinstall - my Windows says it need to be activated. And when I try to click Activate it produces a message there was a problem and I need to phone support. </p><p>My Kaspersky reports that databases are corrupted and it is turned off. And it reports now that my license key is invalid while I checked and I have 80+ days left.</p><p></p><p>Computer is Lenovo Y510P, it is barely 2 years old. It came with Win 8 and then forced me to update to Win 8.1. I have never even seen the Win key as apparently it is stored within the system and it should automatically pull it to activate itself each time I reinstall.</p><p></p><p>This could be hardware issue or a virus. And since I also scanned my drives and they show as healthy - I am confused. </p><p></p><p>Thank you in advance!</p></blockquote><p></p>
[QUOTE="daliena, post: 436583, member: 42778"] This started about 2 months ago. After troubleshooting it seemed like my profile image was corrupted and I have done sfc and chkdsk to perform repairs which were done successfully. However that did not last long. My Kaspersky databases were soon corrupted and numerous files of the Java based game I frequently play would get continuously corrupted. The game is Feed The Beast official modpack of Minecraft. The download source is trusted and comes from the ftb team website. I do not have any other games on my system. I don't download torrents or really any questionable software. I do have WinSCP and Putty thru which I connect to our game server for administration purposes (there is a WinSCP shortcut that was identified as infected by AdwCleaner and I use it daily to connect to server so maybe something is attaching itself to legitimate files...). I also use Firefox and Chrome often to research various things related to game mechanics, server plugins and troubleshooting online.This is the extend of the activities that are most frequent. I tried reinstalling Kaspersky which fixed the issue for a little bit and it started again. After first Windows reinstall I created a couple of restore points. When things got bad enough to having multiple BSODs I decided to turn to my restore points and they were gone. So this has repeated a few times now and I have reinstalled my Windows about 3-4 times in this time period. After each reinstall there is a period while it works okay and then everything starts repeating again. Last reinstall I didn't even place most of my usual software (MediaMonkey, Adobe Creative Cloud - installation failed). And I keep all my files on external drive now which I also scanned with no issues. This round I have new item - a few days after recent reinstall - my Windows says it need to be activated. And when I try to click Activate it produces a message there was a problem and I need to phone support. My Kaspersky reports that databases are corrupted and it is turned off. And it reports now that my license key is invalid while I checked and I have 80+ days left. Computer is Lenovo Y510P, it is barely 2 years old. It came with Win 8 and then forced me to update to Win 8.1. I have never even seen the Win key as apparently it is stored within the system and it should automatically pull it to activate itself each time I reinstall. This could be hardware issue or a virus. And since I also scanned my drives and they show as healthy - I am confused. Thank you in advance! [/QUOTE]
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