Troubleshoot Windows 10 booting problem and automatically restarts, says CRITICAL_STRUCTURE_CORRUPTION error

Don Ultimate

Level 1
Thread author
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Feb 16, 2014
36
Hello there,
I am facing boot up problem with my computer. Since last week I am having a hard time to start my computer. Now it is usual that the screen shows 'Preparing Automatic Repairs' for about 15-20 minutes but nothing happens and then I need to power off my system. After 2-3 attempts, if I am lucky, my computer gets on and after sometime it shows error message as I have attached with this thread. It shows different errors, the last time ( a few minutes back, it showed CRITICAL_STRUCTURE_CORRUPTION.
Please help me in this regard.
PS: I have checked my computer for any pirated software and I think there are none, but still if you get anything on any log report please let me know and how to remove those because I am not an expert to find if there's such software, I hope you understand.
Thanks in advance for the support
 

Balrog

Level 6
Verified
May 5, 2015
264
You "think" there are none ?
I will look into this and post back here, but if it is related to Pirated
software or MS's new policy then I won't help.
Can you host the report on the cloud and link me to it please ?

In my experience it is not necessary to have "unlicensed software" for this kind of issue. In fact it's look as a hard drive problem or a corruption problem.
 
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_CyberGhosT_

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Aug 2, 2015
4,286
In my experience it is not necessary to have "unlicensed software" for this kind of issue. In fact it's look as a hard drive problem or a corruption problem.
Sure I understand that, but he brought up the Pirated software topic so I made my stance here very clear, which is the stance of MT as well. ;)
At this point your guessing we need his error logs as guessing wont help him.
 
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Don Ultimate

Level 1
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Feb 16, 2014
36
Sure I understand that, but he brought up the Pirated software topic so I made my stance here very clear, which is the stance of MT as well. ;)
At this point your guessing we need his error logs as guessing wont help him.

I PMed you the details. I wasn't sure about if there's a pirated software in my computer ( I am just an amateur in diagnosing these things) and I understand MT's stance So just to be at safe side, I mentioned this point. If you feel something needs to be removed, just let me know then I can be more confident to post regarding my query on this forum publicly.
Thanks guys for looking into my issue ☺
 
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XIII

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Sep 20, 2016
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_CyberGhosT_

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Don check out this link for easy steps on how to get them, WindowsInstructed is a good source for how to's
Heres the link -> https://windowsinstructed.com/access-windows-error-logs-windows/
EDIT: I'm going to nap but when I get back I will go through the error logs,
if your in a hurry there are plenty here that will be curious and have a peek at the logs that can provide feedback. ;)
 
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Don Ultimate

Level 1
Thread author
Verified
Feb 16, 2014
36
Don check out this link for easy steps on how to get them, WindowsInstructed is a good source for how to's
Heres the link -> https://windowsinstructed.com/access-windows-error-logs-windows/
EDIT: I'm going to nap but when I get back I will go through the error logs,
if your in a hurry there are plenty here that will be curious and have a peek at the logs that can provide feedback. ;)

There were too many logs, So I am attaching all of them. The "All Event" file was too large to attach here, So i could not. Hope this helps to understand the problem.
 

Attachments

  • Administrative events_log.txt
    76.9 KB · Views: 1,248
  • Windows Log_System.txt
    1.3 KB · Views: 459
  • Windows Log_Setup.txt
    1.4 KB · Views: 895
  • Windows Log_Application.txt
    2.6 KB · Views: 576
  • Microsoft Office alert.txt
    1.3 KB · Views: 678
  • Applications Log_Hardware events.txt
    54 bytes · Views: 362
  • Applications Log_ACEEvent log.txt
    1.8 KB · Views: 515
  • Windows_Log Security.txt
    1.9 KB · Views: 496
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_CyberGhosT_

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Ok first this, Licensing Service Failier: 1073418220 your office install is corrupt and this is mostlikely causing powerpoint, outlook, word, ect.
to crash when you open them sometimes right away sometimes after using them for a bit.
you have a high instance of shell errors in here as well, it almost looks like the OS itself is very unstable. Take jamescv7's advice and reformat that HD and reinstall windows 10
from a clean install, then give it 1 day them re-upload the error logs and if some of the errors seen are present I would conclude that you need to replace that HDD,
but you for sure need to reinstall windows 10 due to high corruption. If it was just one or two things you could isolate the fix to a couple of MS native apps, but this is widespread.
Do the reformat and get win 10 installed, after that use it normally as you usually would for a day then upload your error logs one last time for us.
Thanks Don.
 
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