Troubleshoot Windows 10 - Can't get into Safe Mode

[erinson]

Briefly explain your current issue(s)

Getting black screen with cursor.

Steps taken to resolve, but have been unsuccessful

Tried to enter safe mode but unable to

I have a windows 10 PC and after an update I'm getting a black screen with just the cursor. I can't get into safe mode with F8, and on the login screen there's no power button

 

[show-Zi]

You can shut down by holding down the power button on the main unit for several seconds.