Troubleshoot Windows 10 randomly shuts down

motox781

motox781

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I would like to get a little help on what could be causing my issue.

i7 4790k w/ water cooler
R9 390 VGA
8GB RAM
Windows 10 x64 build 1703
KTS installed
256GB Samsung 840 EVO SSD

Problem:

Randomly restarts, no BSOD. Twice a week roughly.

What I've done:

Checked for overheating issues (none)
Uninstalled KTS and KPM (same thing happens with it uninstalled)
Checked VGA drivers (newest)
Sometimes it does it when I insert my master password into Kaspersky Password Manager and press Enter (see above)
PC is malware free
Check RAM (was OK)

I'm stumped and tempted to just re-install. Since there is no blue screen, do they make an app similar to Blue Screen View to find what could be causing the issue?
 

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malkil said:
try using iobit driver booster and update all your drivers

here is the key to activate pro version = 6BCA2-00A17-7B3E8-453B4
Click to expand...

I thought about this, but I've heard using driver updaters is a big NO NO. Anyway, I just did a memory check. RAM checked out fine.
 
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SHvFl said:
Did you overclock? Is your power supply decent? Did you try a format?
Click to expand...

No overclocking. Good quality PSU. I haven't formatted yet, but am thinking about it lol.

So there is no program out there to monitor in detail what happens during a random reboot? Better than event viewer?
 
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motox781 said:
No overclocking. Good quality PSU. I haven't formatted yet, but am thinking about it lol.

So there is no program out there to monitor in detail what happens during a random reboot? Better than event viewer?
Click to expand...
No because you have sudden power loss apparently so everything crashes so it will not log it. I would reset the bios, format and see how it goes from there.
 
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