Troubleshooting Windows 10 System Sounds doesn't Work

[YuanJiawj]

Describe the problem

no windows sound system

What have you tried?

Reinstallled driver, restoring point

Hello everyone!

Several days ago the Windows 10 system sounds doesn't work properly, I have re-installed driver sound from the official website (Dell Optiplex 7010), and restored and it still does not work. somebody could help me?

 

[CyberTech]

Which venison of Windows 10?

 

[YuanJiawj]

Which venison of Windows 10?

Windows 10 Version 1909

 

[YuanJiawj]

This is a small clip, only Windows 10 sounds doesn't work.

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[CyberTech]

Ok, Win + R type "dxdiag" enter it then go to Sound tab and see Notes

 

[plat]

Maybe try to run the Sound troubleshooter. Open your Control Panel. In the section Hardware and Sound: click the Troubleshoot audio playback. Did you check the jack itself? Is the speaker completely plugged in?

 

[YuanJiawj]

Ok, Win + R type "dxdiag" enter it then go to Sound tab and see Notes

I have installed the driver from the official website, Windows has installed the drive and it always appears as:

Speakers / Headphones (Realtek High Definition Audio)

 

[YuanJiawj]

Maybe try to run the Sound troubleshooter. Open your Control Panel. In the section Hardware and Sound: click the Troubleshoot audio playback. Did you check the jack itself? Is the speaker completely plugged in?

I have attached a video clip, the only strange thing is that Windows 10 system sounds don't work. Everything else is fine.

 

[brambedkar59]

I have installed the driver from the official website, Windows has installed the drive and it always appears as:

Speakers / Headphones (Realtek High Definition Audio)

Wow that's a really old driver. Maybe try updating to a newer one.
Although it's doesn't seem like a driver issue to me.
how does it look in this tab on your system?

 

[YuanJiawj]

Wow that's a really old driver. Maybe try updating to a newer one.

i've downloaded the driver from the official site Dell, uninstalling and installing from Windows Update and got the same problem

 

[CyberTech]

when did the system sounds works? yesterday? what did you do? it seems like its hardware issues i'm not sure

i've downloaded the driver from the official site Dell, uninstalling and installing from Windows Update and got the same problem

Try downgrade to one of the old version?

 

[brambedkar59]

i've downloaded the driver from the official site Dell, uninstalling and installing from Windows Update and got the same problem

How does that tab (look at my post above, I edited it sorry) look like? If it says "No Sound" under Sound Scheme that might me your problem.

 

[YuanJiawj]

Wow that's a really old driver. Maybe try updating to a newer one.
Although it's doesn't seem like a driver issue to me.
how does it look in this tab on your system?
View attachment 243041

Windows Default is marked, when i press the "test" button, can't hear anything.

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[YuanJiawj]

when did the system sounds works? yesterday? what did you do? it seems like its hardware issues i'm not sure



Try downgrade to one of the old version?

this driver was working but since one week i'm getting this "bug".

 

[CyberTech]

I said try downgrade for test

 

[YuanJiawj]

I said try downgrade for test

how can i download a previous version? on Dell website is available only my current version.
sorry for my newbie question.

 

[CyberTech]

There are two audio drivers the one version is new and other is old

First uninstall it then install this one hope it would works

Support for OptiPlex 7010 (End of Life) | Drivers & Downloads | Dell US

 

[YuanJiawj]

There are two audio drivers the one version is new and other is old

First uninstall it then install this one hope it would works

Support for OptiPlex 7010 (End of Life) | Drivers & Downloads | Dell US

Thanks, Uninstalled, Re-Installed and i got the same results. Perhaps it's a minor detail, but it is somewhat frustrating not to be able to solve it.

 

[Tutman]

You can try Iobit's Drive Booster, if there is a driver issue it will find the update.... BUT watch out because it will sneak and install itself to run at startup! I have a love/hate relationship with the program because of that! It works very well and all drivers are Microsoft WHQL tested and you CAN roll back the changes, it does save them. But I would like I said watch your startups and/or uninstall when done!

Driver Booster 14 Free: Official Free Driver Updater Tool for Windows 2026

The best free driver updater for Windows 11/10. Fully detect and update all your old drivers for graphics, USB, audio, display, network, printer, mouse, keyboard and scanner. Free check driver updates now.

www.iobit.com

 

[Vitali Ortzi]

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