Troubleshoot Windows 10 upgrade

Barbara Barker

New Member
Thread author
Aug 7, 2015
3
Please can anyone tell me what to do to stop upgrades failing, Windows 10 failed to upgrade. What to do please. I am a technophjobic!
 
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Ink

Administrator
Verified
Staff Member
Well-known
Jan 8, 2011
22,361
What OS are you currently running?

What does the Get Windows 10 app tell you?
 
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Exterminator

Community Manager
Verified
Staff Member
Well-known
Oct 23, 2012
12,527
Operating System such as Windows Vista,7,8,8.1. What Operating System are you trying to upgrade from ?
 
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Barbara Barker

New Member
Thread author
Aug 7, 2015
3
Hi, I am running the dreadful windows 8.1 and I want windows 10. There was no error code just message saying failure to download windows 10. As I said previously, there are dozens of failed downloads, Each time I log in, message says-Undoing failures to download, and when I log off message says- do not switch off your computer,and this happens each time I log on or off. It's a pain. My son says I need to clean up the computer and start again (or words to that effect-I forget, memory not good at 81)
 
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