Operating System
Windows 7

IONx64

Level 1
Hi here!

I'm having problems with a virus ( i think it is malware): everytime i enter in a site(for example "google.com") i get an "error"(virus) which says "Please update your flash player"; it doesn't matter which browser i use(explorer,chrome,etc) or which search engine(google,bing,etc).

So i decided to format my two partitions and re-install windows 7 but i keep having the same problem.

After clean install i installed new version from its site www.adobe.com, and try to surf on internet but nothing same, after i ran malware anti-malwarebytes, ccleaner, adwcleaner, Hitman pro, Rogue killer, FRST, FSS, herdProtectScan_Portable, Junkremovaltool JRT, Zoek, aswMBR, mbar-1.07.0.1009 i ran all that tools but same trouble have again.

it is second day i am fighting that strange virus or what the hell is it. why that people making that crazy shits.

What can i do?
Thank you.
 

TwinHeadedEagle

Removal Expert
Staff member
Verified
Hi,

Before we begin, I want you to have this in mind:
  • At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
  • Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process.
  • Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
  • Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.
  • I visit forum several times at day, making sure to respond to eveyone's topic as fast as possible. But bear in mind that I have private life like everyone and I cannot be here 24/7. So please be patient with me.
  • Please stay with me until the end of all steps and procedures and I declare your system clean. Just because there is a lack of symptoms does not indicate a clean machine. If you solved your problem yourself, set aside two minutes to let me know.
  • Please attach all report using
    button below. Doing this, you make it easier for me to analyze and fix your problem.



Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.


  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
 
Last edited:
  • Like
Reactions: IONx64

IONx64

Level 1
Thank you.

I had installed all software because they needed that pc for work.

I ran anyway that tool which u provide me above and will attach it now.
 

Attachments

IONx64

Level 1
i will reset it but i am not quite experienced on router configuration, there is connected 2 people and both has same trouble but difference is between them that second one says ,,please update internet explorer".

So after reset it how to enable internet to get it again?

thank you
 

IONx64

Level 1
Today i connect that pc's on internet by other router and it worked normally. i will try to reset it tomorrow.
 

TwinHeadedEagle

Removal Expert
Staff member
Verified
For future protection I can recommend you:
- Adblock --> https://adblockplus.org/en/chrome
- Unchecky --> http://unchecky.com/



The following will implement some post-cleanup procedures:

=> Please download DelFix by Xplode to your Desktop.

Run the tool and check the following boxes below;
Remove disinfection tools
Create registry backup
Purge System Restore

Click Run button and wait a few seconds for the programme completes his work.
At this point all the tools we used here should be gone. Tool will create an report for you (C:\DelFix.txt)

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.
 
  • Like
Reactions: IONx64