Solved windows back up problem

[spareroomgirl]

Hi I am new to this, can anyone help me. Just installed bitdefender total security 2012, prior to this I could back up my computer via windows, now I am unable to do so. It is giving me error code OX-80780119 stating I do not have enough room to back up. this is not so, I have 420 gb free on my C drive, 458 free on my d drive and the drive I usually back up to I have 821 Gb free. Bit defender are stating it was not the software causing the problems.

 

[jamescv7]

Check this link

Its stated that a maximum 40 MB Free Space for System Reserved.

 

[McLovin]

If you check the link that James has put in his post, and if you try unistalling it and then try reinstalling it that might help.

 

[bogdan]

It is probably a bit late for the op (old thread) but in case anyone else has this issue:
This issue with BitDefender was also noticed on this blog (Raymond.cc). There is a fix there that I never tried.
If you decide to attempt his fix:

• step 5: You should start the Command Prompt with Administrator privileges: Click on the Start button, go to All Programs, Accessories and right-click on Command Prompt and choose Run as Administrator.
• step 6: he made a typo, the command should be:

  fsutil usn queryjournal Z:

An alternative (and I probably recommend this) could be to use third party software to backup your drive/partition. I currently use Paragon Backup & Recovery 2012 Free and I am satisfied with it. Another alternative that most people use is Macrium Reflect Free.

 

[spareroomgirl]

It is probably a bit late for the op (old thread) but in case anyone else has this issue:
This issue with BitDefender was also noticed on this blog (Raymond.cc). There is a fix there that I never tried.
If you decide to attempt his fix:

• step 5: You should start the Command Prompt with Administrator privileges: Click on the Start button, go to All Programs, Accessories and right-click on Command Prompt and choose Run as Administrator.
• step 6: he made a typo, the command should be:

  fsutil usn queryjournal Z:

An alternative (and I probably recommend this) could be to use third party software to backup your drive/partition. I currently use Paragon Backup & Recovery 2012 Free and I am satisfied with it. Another alternative that most people use is Macrium Reflect Free.

thanks for that, will try, still not sorted