Windows Help Support keeps popping up

Taiyou

New Member
Thread author
Dec 6, 2016
2
Hello. I have rebooted the whole computer and reinstalled Windows again (together with removing all files) but to no avail. The Helppane.exe pops up the moment I clicked anywhere on the computer, even on Safe Mode.

I downloaded Malwarebytes, DLL Tool, Registry cleaner. Malwarebytes did not detect anything. The results were the same for DLL Tool and Registry cleaner.

Not sure how to solve this. Please help!
 
Last edited by a moderator:

Taiyou

New Member
Thread author
Dec 6, 2016
2
Update: I realised that it happens when the USB mouse and keyboard is connected to the computer. Any suggestions?
 
Upvote 0

About us

  • MalwareTips is a community-driven platform providing the latest information and resources on malware and cyber threats. Our team of experienced professionals and passionate volunteers work to keep the internet safe and secure. We provide accurate, up-to-date information and strive to build a strong and supportive community dedicated to cybersecurity.

User Menu

Follow us

Follow us on Facebook or Twitter to know first about the latest cybersecurity incidents and malware threats.

Top