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Software Troubleshooting
Windows Malicious Software Removal Tool Failed to Install
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<blockquote data-quote="Tabeer" data-source="post: 579717" data-attributes="member: 46151"><p>If you had no anti-virus application installed or the subscription had expired when the machine first got infectedand/or your subscription has since expired and/or the machine's not been kept fully-patched at Windows Update, don't waste your time with any of the below: Format & reinstall Windows. A Repair Install will NOT help!</p><p></p><p>Microsoft PCSafety provides home users (only) with no-charge support in dealing with malware infections such as viruses, spyware (including unwanted software), and adware. </p><p>1. Download/run the MSRT manually</p><p>2. Run the FULL scan, not the QUICK scan! You may need to download the MSRT on a non-infected machine, then transfer MRT.EXE to the infected machine and rename it to SCAN.EXE before running it.</p></blockquote><p></p>
[QUOTE="Tabeer, post: 579717, member: 46151"] If you had no anti-virus application installed or the subscription had expired when the machine first got infectedand/or your subscription has since expired and/or the machine's not been kept fully-patched at Windows Update, don't waste your time with any of the below: Format & reinstall Windows. A Repair Install will NOT help! Microsoft PCSafety provides home users (only) with no-charge support in dealing with malware infections such as viruses, spyware (including unwanted software), and adware. 1. Download/run the MSRT manually 2. Run the FULL scan, not the QUICK scan! You may need to download the MSRT on a non-infected machine, then transfer MRT.EXE to the infected machine and rename it to SCAN.EXE before running it. [/QUOTE]
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